NetConnect Private Limited
3.5 out of 5 stars.
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NetConnect Private Limited Employee Reviews for Desktop Support Technician

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Job Title
Desktop Support Technician6 reviews
Location
India6 reviews

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3.5Work-Life Balance

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Found 6 reviews matching the searchSee all 53 reviews

depends where you are hired

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The most useful review selected by Indeed
They usually post you in a different company so you have to follow the rules of that company. but management is nice and you will get all the support from Net sol.
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 – July 10, 2020
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Workplace enviornment

Being a contractor i was deployed in a client location where we have loads of task to be carried on shift basis . It was hard to cope up during odd hours. Ahead at the bottom line it became a daily routine and were adaptable to the environment.

Pros

Odd hours work timing

Cons

Benifits by client
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 – February 17, 2020
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Desktop Support

Every thing was good with team and work but my dream was work in dubai. thats why i leave this company. open support with management. there was multiple team for each support.
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 – February 17, 2020
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

good experience

good experience and motivation. learned many things in this company. now i can handle any technical issue. i am proud to say i am desktop support engineer L1
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Great learning environment

Thought its a small company to start with, but got better opportunity to work with the big companies and new technologies. learned so many things and a short period of time.

Cons

Long working hours, no extra benefits.
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 – February 17, 2020
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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System Engineer

 Monitor and attending the Calls in Elixir (Co-Desk)  Attending escalation calls  Location responsibility  Coordinating with vendors and support teams to resolve escalations  Monitoring the RFC ticket status and timely testing done and close the ticket  Configuring and troubleshooting Lotus traveler in Android / Black Berry  Deploying process specific images for servers and desktops through IBM Tivoli Provisioning Manager for OS Deployment  Involved in installing, configuring, and administering Microsoft Windows 2000 Professional / Windows XP.  Handling desktop-side calls as well as rollout of new software or configuration done as part of a service request  Respond to user’s mail for any issues  Checking the helpdesk daily, pending call reports  Involved in Installing, configuring & troubleshooting DNS / DHCP, FTP Server and client etc.  Involved in implementing and administering Microsoft Windows active directory service infrastructure  Involved in installing and configuring MS Outlook and Outlook Express
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Comment

 – February 17, 2020
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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Overall rating

Based on 53 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture
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