Practo Technologies Employee Reviews for Assistant Manager
Assistant Manager2 reviews
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Responsibilities: • Manage operations, define and ensure SLA’s are exceeded, identify and act on new business opportunities while working on expanding the existing lines of business. • Work in conjunction with appropriate departments during all phases of new program implementation including set-up, review of processes and training materials, design testing and sign-off. • Position staff for success through implementation of development plans, mentoring and quality assurance (QA). Manage QA activity to meet or exceed departmental goal of number of QAs performed. • Successfully hire, train, manage and develop staff to ensure strong leadership and succession planning occur at all levels of the organization
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