Reliance Retail Employee Reviews for Customer Service Representative
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Customer Service Representative52 reviews
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Productive & fun workspace
CSA (Customer Service Associate) (Current Employee) - Lucknow, Uttar Pradesh - November 26, 2023
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The most useful review selected by IndeedWhat is the best part of working at the company?Team work is the best part of working at Reliance Retail What is the most stressful part about working at the company?12 hour shift for 1 or 2 days in a month is a little stressful What is the work environment and culture like at the company?Team work & supporting culture What is a typical day like for you at the company?2 Days night shift at once was the typical day.
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Bad place to start with. Just white collared labor.
Customer Service Representative (Former Employee) - Ahmedabad, Gujarat - October 31, 2023
Just labor work with extremely low pay and no holidays. They just make you work more and more like physical labor and you dont get paid enough to deal with that and also dealing with bad mouthing customers.
Pros
None
Cons
All of them.
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Insights into Reliance Retail
What people like
- Ability to learn new things
- Energizing work tasks
- Ability to meet personal goals
Productive and Fun workplace.
CSA (Customer Service Associate) (Former Employee) - Satara, Maharashtra - October 28, 2023
What is the best part of working at the company?Lots of opportunities to progress. Good scope for promotion. Supportive Managers.Encouraging staff and Managers.What is the most stressful part about working at the company?Doing overtime on weekends. Performance pressure. No use of mobile in working time. Need to stand for a whole day.What is the work environment and culture like at the company?Good work environment. Supportive and encouraging staff and Managers.What is a typical day like for you at the company?A typical day is good. It is not boring.Work keeps you engage. Good staff, Good environment makes your day good.
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I have two years experience with customer service, quality control and cash handling
CSA (Customer Service Associate) (Former Employee) - Telangana - September 21, 2023
What is the best part of working at the company?Timing is very important work place Time management very important What is the most stressful part about working at the company?Work load, friendly nature very important at workplace What is the work environment and culture like at the company?Friendly culture is good environment Sincerely working is making good environment What is a typical day like for you at the company?I am responsible for overseeing my teams as they progress on various advertising campaigns
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It is a fun place where we do work but at the other side there is no support for growth
CSA (Current Employee) - Jammu, Jammu and Kashmir - September 18, 2023
Good days I learned so many things from my company to deal with customer manage work don't like work place culture every one wants to command u not to support u .
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Productive
Customer Service Executive (Former Employee) - Hyderabad, Telangana - September 7, 2023
Good job with scope to learn new things and know how to communicate with customer and their feedback and had a great support from team and management
Pros
Learning of new things
Cons
Long hours of working
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Work place with slitly comfort zone
Customer Service Officer (CSO) (Current Employee) - Khambhaliya, Gujarat - July 28, 2023
Everything is gose right ,.... We re doing all the things in perfect way ...Then company started to change their policies ...And it ends to the worst ......
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Very bad 👎 company manager and no time for work.. Every time senior visit and manager take 12 hours work from staff..
Customer Service Associate (Former Employee) - Delhi, Delhi - June 25, 2023
I don't like reliance work culture like labour.... Working time is long.... And salary like a drop of water.. Every guards fire by company as per cost cuting and staff standiy in front of baggage counters.....
Pros
No lunch time when seniors came
Cons
10 to 14 hours.. And any time Senior ask for night shift with out plan
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Well belongings with all teams and well support to each other
Customer Service Associate (Current Employee) - Trichur, Kerala - June 20, 2023
This company has a well organized structure. Management is well motivated. Team crews are better supporting. Work shift are flexible. Entire experienced with all department.
Pros
Paid leaves, health insurance, provided fund
Cons
No free food
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Very Good Company
Customer Service Associate (Former Employee) - Perumbavoor, Kerala - April 25, 2023
This is very familiar to all, I agreed most of their rules timings what all, but I disagree with our store manager who are not available when we have a situation, mostly department manager helped such any situation, the SM, and Asm are only a posting their, they come they gone. Know one see them properly. They torchering sometimes, when their higher officials's meeting is end. We worked very well but they don't even notice that, they only consider who working infront of them very well, that's very poor, no salary increment in 2.5 year, HR said salary increment in yearly
Pros
Good company, have pensions, advances, bonuses, gifts
Cons
Basic salary low, not supportive managers, timings lunch times are very confusing
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collaborative and enjoyable
CSA (Customer Service Associate) (Former Employee) - Kottayam, Kerala - April 23, 2023
At reliance trends you will know the value of freedom in a workplace. It's really enjoyable working there.You will know from the basics to the new trends happening in the retail field.
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It's a team work
CSA - Customer Service Associate (Current Employee) - Karnataka - March 3, 2023
Its a good company and it helps to good career in my life.its teach a team work and I have learn how to growing my skills in this Reliance retail field.
Pros
Preference about ladies
Cons
Tea break
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Good
CSA (Customer Service Associate) (Former Employee) - TNJ0 Nelamanagala - December 12, 2022
Its reliance retail Good and future and growths IntegrityGood relationship retail and customer comunication and all in its good managers and good HR Comunication its very good workers'
Pros
No lunch
Cons
Long hours
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Good
Customer Service Associate (Former Employee) - Sivaganga - October 11, 2022
Good Job and learn lot in the company,I have learnt lot of worksLearn to marketingLearnt to approachLearn to solve the customer problemsLearn to Increase the sale
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A good place to work
CSR (Customer Service Representative) (Former Employee) - Navi Mumbai, Maharashtra - September 2, 2022
A good place for one who want to build a career in BPO sector, the working experience in Reliance is good but the immediate management is not good enough.
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Reliance retail
Customer Service Associate (Current Employee) - Tiruppur, Tamil Nadu - August 12, 2022
Good experience No work pressure discussion about workWe are connect with customerWorking time see a workFree time conducting activityAll the employees close to All
Pros
Free snacks
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Good progress of the customer service
Costumer Service Executive (Former Employee) - Bhopal, Madhya Pradesh - May 28, 2022
Customer service is good and attented all customer and give good service and good experience provide to customers all services is good nice activities all work
Pros
No
Cons
No
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Good environment to work.
CSA (Customer Service Associate) (Former Employee) - Khammam, Telangana - April 24, 2022
Good atmosphere.Help full staff members.Department manager's always encourage your work. I enjoyed working with reliance.Missing my work.If i have a chance to work again with reliance I would love to do that.
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Third class
Customer Service Associate(SALES & BACK OFFICE INVENTORY MANAGEMENT) (Former Employee) - Kolkata - March 30, 2022
Most third class company I have ever seen. No growth, no work life balance, no leave, no increament. Just wastage of time. If anyone wants to waste his/her time, most welcome to this place.
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Great place to work
Gives flexibility to work. Upper level management is good as I have seen. I made huge mistakes but not terminated either no warning letter issued. Salary doesn't get delayed.
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Productive company
Customer Service Associate (Former Employee) - India - March 22, 2022
This company is an exelant company and good at productive and customer services are the main content in relince and dress code is so costomer friendly
Pros
Free launches
Cons
Long hours
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Customer Service Representative at Reliance Retail
Estimated salary
₹ 13,487 per month
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Ask a question about working or interviewing at Reliance Retail. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.7 out of 5 stars for Culture
Questions about Reliance Retail
- What is the promotion process like at Reliance Retail?103 people answered
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- What questions did they ask during your interview at Reliance Retail?54 people answered
- How often do you get a raise at Reliance Retail?48 people answered
- What is a typical day like for you at the company?48 people answered
- How often do raises occur at Reliance Retail?42 people answered
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