Shoppers Stop Ltd Employee Reviews for Customer Service Representative
Customer Service Representative68 reviews
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i was a part timer in the beginning and converted to a full time employee, good place to learn about retail and products. shopper stop is one of the leading brands in retail and recommendation to all those who wish to start their retail career with this company
good work environment
Shopper's Stop gave me the right platform to hone my communication skill as well as my confidence. The management was pretty clear that we were to develop our skill and that helped me to do better in my future endeavors.
Cant remember any
Every person is alloted with their respective departments so their will be no confusion about which task they should handle.
I have learned a lot from the company especially the training provided by the organization in the duaration of 15 days helped me to spend my time productively. The hard task is to receiving the stock. Rewards and recognition is the most enjoyable part of the job.
Issue of vouchers quarterly.
• Dealing with customers so as to achieve sales targets. • Solving their problems pertaining to exchanges & alterations. • Monitoring the perpetual Inventory Count of the entire floor. • Maintaining daily track of Target & Achievment so as to achieve maximum sales. • Enrollment of First Citizen.(SSL Loyalty Programme) • Working with the team so as to achieve set objectives of the organisation.
I got good place to learn in my carri• Efficiently supervising staff and assigning them duties. • Building Relationship between the Brand and the Customer. • Handling stocks proposed by Department Manager. • Execution of Customer Mania in the TEAM. • Perfection of Company Standards and Procedures. • Assessing Product Quality. • Maintaining High Standards of Cleanliness. • Studying latest market trends and observing local competitors. er
= Handle three departments (Ethnicwear, Non-Apparels & Menswear) at Shopper's Stop as a Customer Care Associate (Sales). = How to interact with customers & how we fulfill their requirements. = I said shopper's is the one of the bestest management in all other leading retail organaisation. = Co-workers are so helpful & co-ordinate well. To help out the New Joinees into the Organizations by giving knowledge of Products as Per the standard. = Keep healthy and good relationship with the Customers and Colleagues for better prospect of the organization.
if your niche in retail , then come to shopper stop , they will help u to get your ambition .....everything is nearly perfect except remuneration .