Shoppers Stop Ltd
4.1 out of 5 stars.
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Shoppers Stop Ltd Employee Reviews for Customer Service Representative

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Its a good organization for a fresher who wants build there carrier on Retail industry. A lot to learn in this organization about customer satisfaction, loyalty program and sales targets.
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the days of sales in the company, to be frindly with the customer and to be happy to attend the customer. management is good with there attitude, good co workers they are very co-operative to me nothing is hardest part of the job, every i enjoyed in work place,
Pros
free lunches, free outings with colligue, canteen facilities, lockersetc....
Cons
long hours, no transport facilities.
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1) costomer care assosiare 2)products knowledge and handling 3)managing stocks and materials 4)conteniously night shifts 5)costomer service
Pros
can get good knowledge
Cons
highly risky
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this the no 1 retail store in the India. Because they have our own standard and responsibility for the customer.
Pros
they give us free tea in tea break time.
Cons
long hours
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its a very good company....I learned so many things from this company and from seniors...
Pros
n/a
Cons
n/a
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Pioneer of Organized Retail in India. I have worked as Team Member at Customer Service Desk and later as Warehouse Incharge
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.Handling customers n Cash counters.Team work and Multitasking.Raheja group.Long hours.Multitasking n freindly atmosphere
Pros
employee discounts
Cons
long hours
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visual merchandising, handling walk-in customers etc. very well team
Pros
good management
Cons
rules and regulations
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  1. Customer Service Representative