Sitel Group
3.5 out of 5 stars.
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Customer Service Representative Interviews at Sitel Group

Here’s what others thought about the interview process at Sitel Group.

Interview experience

Based on 46 interviews
Favorable

Interview difficulty

Based on 47 interviews
Medium

Interview process length

Based on 44 interviews
About a day or two

Customer Service Representative Interview process at Sitel Group

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 5.

Interview process length
About a day or two
66%
About a week
27%
About two weeks
5%
About a month
2%
More than one month
0%
Most reported steps
Phone call/screening
77%
On-site interview
41%
Written test
36%
Background check
36%
Group interview
28%
Least reported steps
Presentation
5%
Take-home/sample work
3%
They have no interview
0%

What candidates say about the interview process at Sitel Group

  • Psychometric followed by face to face interview with the HR
    Shared on September 3, 2017 - CSE (Customer Service Executive) - Mumbai, Maharashtra
  • They check our communication, whether we speak without any grammatical error. they check whether if we have some basic computer knowledge.
    Shared on July 6, 2017 - Customer Service Professional - Chennai, Tamil Nadu
Read more about the interview process at Sitel Group

Customer Service Representative Interview questions at Sitel Group

Commonly asked questions, as reported by candidates

  • Questions about yourself.
    Shared on April 3, 2017 - Customer Service Professional - Mumbai, Maharashtra

What was your interview with Sitel Group like?

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