Customer Service Representative Interviews at Sitel Group
Here’s what others thought about the interview process at Sitel Group.
Interview experience
Based on 46 interviews
Favorable
Interview difficulty
Based on 47 interviews
Medium
Interview process length
Based on 44 interviews
About a day or two
Customer Service Representative Interview process at Sitel Group
Overall experience
On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.
On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 5.
Interview process length
About a day or two
66%
About a week
27%
About two weeks
5%
About a month
2%
More than one month
0%
Most reported steps
Phone call/screening
77%
On-site interview
41%
Written test
36%
Background check
36%
Group interview
28%
Least reported steps
Presentation
5%
Take-home/sample work
3%
They have no interview
0%
What candidates say about the interview process at Sitel Group
- Psychometric followed by face to face interview with the HRShared on September 3, 2017 - CSE (Customer Service Executive) - Mumbai, Maharashtra
- They check our communication, whether we speak without any grammatical error. they check whether if we have some basic computer knowledge.Shared on July 6, 2017 - Customer Service Professional - Chennai, Tamil Nadu
Customer Service Representative Interview questions at Sitel Group
Commonly asked questions, as reported by candidates
- Questions about yourself.Shared on April 3, 2017 - Customer Service Professional - Mumbai, Maharashtra
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