Sitel Group Employee Reviews in Bengaluru, Karnataka

Work culture is hectic as you might need to support on off days as well. Management is concerned more about the job requirements with regards to employee worrk life

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Great campus

Technical Support Executive (Former Employee) - Bangalore - August 8, 2017

Good location (near Fraser Road). Awesome campus. Great incentives (depends on project though). Great leadership. Short commute. Great work life balance.

Pros

Short commute

Cons

Process shut down.

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Sitel Group insights

Based on 25 survey responses

What people like

Supportive environment
Time and location flexibility
Ability to meet personal goals

Areas for improvement

Fair pay for job

Productive and Professional

Sr, Executive Recruitment (Former Employee) - Bangalore, Karnataka - July 2, 2017

Sitel Operating Corporation India Limited (Legacy- Cli3l-e-services Limited) is a leading International BPO provider in the customer care industry and was formed during 2003. Very Professional atmosphere. Competitive,Fun at work, Employee Engagements,Team Outing.Opportunities to learn and explore.

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Worked for a call centre with UK clients, very productive

Technical Support Representative (Former Employee) - Bangalore, Karnataka - March 23, 2017

Sitel is one of the most successful BPO which was established since 2000, provides multi-channel customer contact interactions across all stages of the customer relationship. Worked as Customer/Technical Support Representative for 1.7yrs. Worked for UK clients for Internet connectivity issues. Learned how to interact & provide a solution for customer's issues.

Pros

Free Lunches

Cons

Rotational Shifts

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Positive Work Culture

Technical Support Engineer (Former Employee) - Bangalore, Karnataka - March 16, 2017

Positive Work Culture. workplace is within city limits. Facilities are good. Good Infrastructure at office. Office space is spacious and facilities are good

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A excellent work place

Team Leader - Operations (Former Employee) - Bangalore, Karnataka - March 7, 2017

The job gave me a great learning place and helped me to grow in my career. The company gave opportunity to all the employees equal space to develop the skill.

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1 Sale per day keeps the Manager happy

Technical Support Executive (Former Employee) - Bangalore, Karnataka - March 1, 2017

If you do sales on a daily basis none of the manager will come to you and talk to you Huge incentives you can earn if you are good at sales. Power hour in which if you get sales you got lot of goodies Workplace was amazing- It looked like that i was working in a resort

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Fun At work

Trainer (Former Employee) - Bangalore, Karnataka - February 26, 2017

Amazing work culture and great people to work with - the organization was new and provided rapid growth. Although there was lack of focus on the Bangalore centre - this gave an opportunity to learn and grow.

Pros

Fun at work, work culture

Cons

Lack of organizational focus on Bangalore centre

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we do more fun equal less work

Executive - Administration & Facilities (Former Employee) - Bengaluru, Karnataka - March 26, 2016

When I think about happiness in general, I picture being passionate about whatever I am doing, having freedom, and being surrounded by people that truly care about me and want to see me succeed. Most Millennials agree with me

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The ambience was awesome, and the work at the office was like having fun all time.

Technical Associate-Frontline voice support (Former Employee) - Bangalore, Karnataka - October 26, 2015

The atmosphere at the workplace was homely, co workers had a great relationship with each other, good incentives were given for a good performance at the end of the month.

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Jobs at Sitel Group

in Bengaluru, Karnataka

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Associate Consultant - India

Bengaluru, Karnataka

30+ days ago

A Good Place to start with

management trainee (Former Employee) - Bangalore, KA - August 26, 2015

We get to learn a lot and would get comfortable shifts and regular sports & other culture activities would be part of work

Pros

Free food

Cons

Shifted from bangalore

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Learning and Development

Assistant Manager (Former Employee) - Bangalore, KA - July 6, 2015

This is the place that accepted me and developed me to be a great Manager. People Management Call Center Management Resource Management Recruitment Fun and Motivation

Pros

Free lunches, Office environment, location, incentives

Cons

Salary

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Good

Technical support engineer (Former Employee) - Bangalore, KA - March 13, 2014

Good self motivated environment with healthy competition and teaching the new team

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Productive

Sr.Cust service Representative (Former Employee) - Bangalore - January 12, 2014

Lots of things like handling various billing issues.and speaking to customers based in the united states.It was fun and good to work in sitel.

Pros

N/a

Cons

Long hours

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Sale force crm

SFDC Developer (Current Employee) - Bangalore, KA - November 6, 2013

Around 2+ years of experience in IT industry which includes experience in Sales Force as SFDC Developer and Technical aspects like Apex and visual force pages.

Pros

Lunch and dinner

Cons

Any timing

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good place to work and learn

IT Operation Leader (Former Employee) - Bangalore, KA - October 31, 2013

i love to rejoin this company, learning wise good, providing opportunity to grow

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Productive and Fun place

Tech support Executive (Tech level 3) (Former Employee) - Bangalore, KA - September 29, 2013

Typical day-Take calls non stop for escalated issues(US technical support) Learnt-Patience, improved communication and team handling Management-Supportive Co-workers-Extreme fun Hardest part-Non stop calls with no breaks Enjoyable part-Very good friends and colleagues and fun time during work

Pros

Free food, Good campus, Like minded people

Cons

Non stop calls

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None

Technical Support Engineer (Former Employee) - Bangalore, KA - September 25, 2013

Great customer base to work with nice management. A good middle level Software Service company!

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Sitel & Aegis.

WORK Force Management \ (Former Employee) - Bangalore & Hyderabad - August 26, 2013

Nice place to work, made lot of friends & learnt a lot of things in there.... Got promoted twice & later started my career again & once again got promoted,,,

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People Organisation

Sr. Manager-Human Resources (Former Employee) - Bangalore, India - July 28, 2013

Worked with a very transparent leardership. Hectic days Attrition was very high Lot of fun @ work

Pros

Free Lunch

Cons

transport was weak

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we can call it O.K.

Mentor for new agent (Current Employee) - Bangalore, KA - July 6, 2013

I joined sitel india limited in 2007 and the company relocated to Hyderabad from Bangalore in 2010. I also went with them but due to some family problems i had to go home that's the behind my resignation.