Sitel Group
3.5 out of 5 stars.
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Sitel Group Employee Reviews in Bengaluru, Karnataka

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Bengaluru, Karnataka21 reviews

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3.4Work-Life Balance

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Found 21 reviews matching the searchSee all 14,804 reviews
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No work life balance

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Work culture is hectic as you might need to support on off days as well. Management is concerned more about the job requirements with regards to employee worrk life
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Great campus

Good location (near Fraser Road). Awesome campus. Great incentives (depends on project though). Great leadership. Short commute. Great work life balance.

Pros

Short commute

Cons

Process shut down.
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Sitel Group insights

Based on 25 survey responses
What people like
  • Supportive environment
  • Time and location flexibility
  • Ability to meet personal goals
Areas for improvement
  • Fair pay for job

Productive and Professional

Sitel Operating Corporation India Limited (Legacy- Cli3l-e-services Limited) is a leading International BPO provider in the customer care industry and was formed during 2003. Very Professional atmosphere. Competitive,Fun at work, Employee Engagements,Team Outing.Opportunities to learn and explore.
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Worked for a call centre with UK clients, very productive

Sitel is one of the most successful BPO which was established since 2000, provides multi-channel customer contact interactions across all stages of the customer relationship. Worked as Customer/Technical Support Representative for 1.7yrs. Worked for UK clients for Internet connectivity issues. Learned how to interact & provide a solution for customer's issues.

Pros

Free Lunches

Cons

Rotational Shifts
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Positive Work Culture

Positive Work Culture. workplace is within city limits. Facilities are good. Good Infrastructure at office. Office space is spacious and facilities are good
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A excellent work place

The job gave me a great learning place and helped me to grow in my career. The company gave opportunity to all the employees equal space to develop the skill.
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1 Sale per day keeps the Manager happy

If you do sales on a daily basis none of the manager will come to you and talk to you Huge incentives you can earn if you are good at sales. Power hour in which if you get sales you got lot of goodies Workplace was amazing- It looked like that i was working in a resort
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Fun At work

Amazing work culture and great people to work with - the organization was new and provided rapid growth. Although there was lack of focus on the Bangalore centre - this gave an opportunity to learn and grow.

Pros

Fun at work, work culture

Cons

Lack of organizational focus on Bangalore centre
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we do more fun equal less work

When I think about happiness in general, I picture being passionate about whatever I am doing, having freedom, and being surrounded by people that truly care about me and want to see me succeed. Most Millennials agree with me
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The ambience was awesome, and the work at the office was like having fun all time.

The atmosphere at the workplace was homely, co workers had a great relationship with each other, good incentives were given for a good performance at the end of the month.
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A Good Place to start with

We get to learn a lot and would get comfortable shifts and regular sports & other culture activities would be part of work

Pros

Free food

Cons

Shifted from bangalore
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Learning and Development

This is the place that accepted me and developed me to be a great Manager. People Management Call Center Management Resource Management Recruitment Fun and Motivation

Pros

Free lunches, Office environment, location, incentives

Cons

Salary
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Good

Good self motivated environment with healthy competition and teaching the new team
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Productive

Lots of things like handling various billing issues.and speaking to customers based in the united states.It was fun and good to work in sitel.

Pros

N/a

Cons

Long hours
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Sale force crm

Around 2+ years of experience in IT industry which includes experience in Sales Force as SFDC Developer and Technical aspects like Apex and visual force pages.

Pros

Lunch and dinner

Cons

Any timing
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good place to work and learn

i love to rejoin this company, learning wise good, providing opportunity to grow
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Productive and Fun place

Typical day-Take calls non stop for escalated issues(US technical support) Learnt-Patience, improved communication and team handling Management-Supportive Co-workers-Extreme fun Hardest part-Non stop calls with no breaks Enjoyable part-Very good friends and colleagues and fun time during work

Pros

Free food, Good campus, Like minded people

Cons

Non stop calls
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None

Great customer base to work with nice management. A good middle level Software Service company!
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Sitel & Aegis.

Nice place to work, made lot of friends & learnt a lot of things in there.... Got promoted twice & later started my career again & once again got promoted,,,
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People Organisation

Worked with a very transparent leardership. Hectic days Attrition was very high Lot of fun @ work

Pros

Free Lunch

Cons

transport was weak
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we can call it O.K.

I joined sitel india limited in 2007 and the company relocated to Hyderabad from Bangalore in 2010. I also went with them but due to some family problems i had to go home that's the behind my resignation.

Pros

no free lunch

Cons

8 hrs. of login
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Overall rating

Based on 14,804 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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