Sitel Group Employee Reviews for Customer Support Representative

Sitel has one of the best workplaces & the work culture is awesome, the management is so friendly that you will never feel that you're working for someone else but rather for the greater good of a family.

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too stressful for me

CUSTOMER SUPPORT PROFESSIONAL (Former Employee) - Chennai, Tamil Nadu - April 5, 2018

I had to work in graveyard shifts and it was not a career which i wanted to pursue. the people around me were fun loving and energetic. a place to earn some money but not a career which satisfied me

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Sitel Group insights

Based on 25 survey responses

What people like

Supportive environment
Time and location flexibility
Ability to meet personal goals

Areas for improvement

Fair pay for job

Calm work place

Customer Support Professional (Former Employee) - Chennai, Tamil Nadu - March 25, 2018

A job where i was able to talk to different people every day and resolve technical issues. A place where i developed customer handling skills and technical knowledge about Windows OS.

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Customer Support Executive

Customer Support Executive (Former Employee) - India - March 19, 2018

The workplace culture was enthusiastic and motivating to perform my job to my best ability. There was opportunity to grow according to ones hardwork and determination. Overall the team I worked with was great.

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Comments Below

Customer Support Officer (Former Employee) - IN - November 17, 2017

Overall experience with Sitel was good. It is a company with i have started my carrier and grown my professional life.I was know for the excellent communication skills/Customer handling skills and Best productivity person.

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Customer Support Professional (Current Employee) - Chennai, Tamil Nadu - November 9, 2017

None. We will be having a rotational shift and very rarely we will get a day shift and weekends are too a rotational one and not fixed week off on weekends

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It's very productive company with full fun

Customer Support Executive (Former Employee) - Andheri East mumbai - September 26, 2017

This was the best company for me ever in my life since I had have profeestional life. I have worked 3 years full time work as a customer support executive and back-end team member as well. It's so good company that I can't explain I words.. It's management is super

Pros

Inbound process

Cons

9 hours

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Sitel is always believe in People First Culture.

Customer Support Executive (Former Employee) - Mumbai, Maharashtra - May 17, 2017

Working with Sitel is always good, The TL's & Management is very families, Work Place & Colloquies are awesome at work place, Number of facilities are provided to employees, Fun at work is unforgettable, Overall Sitel is better place to work those who dint think too much about money, Bcoz sitel doesn't pay a good amount of salary to ppl.

Pros

Better Work Place, Low Pressure, Cooperative Management, Work Recognised By Supervisors.

Cons

Salary Increment.

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Its an alright place to work.

Customer Care Representative (Former Employee) - Hyderabad, Telangana - April 19, 2017

Inspiring people around you. Learn how to work. culture is fine, management is not upto the mark most enjoyable part of the job is working all the time. I learned a lot from this company.

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Fun work place

Customer support executive (Former Employee) - Chennai - March 12, 2017

A hectic and typical bpo environment. Highly pressurised woek place but a fun place to work. A sale driven process for dell. Lot of on floor support and a cool management