Standard Chartered Bank
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Standard Chartered Bank Employee Reviews for Customer Service Representative

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Its one of the best banks in India, it was my pleasure to work for standard chartered bank. Excellent work ethics, flexibility, employee benefits, on job training, promotions.
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I was working at the biggest branch of Standard Chartered Bank, so the rush of the customers was a lot. starting from the morning till the closing time. Considering the client flow in the branch our targets to achieve at daily basis were too high, and we needed to perform our 100% to achieve them. But the team work was there and the managers were helpful so at the end of the day you go come exhausted but satisfied and with completed targets.
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Bank is very employee friendly, a good paymaster and very well organised.Its systems are up to mark , processes are well written and there is proper hand holding at all levels.
Pros
Offsites
Cons
Na
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It was a great environment to work in a bank like this , with very cooperative colleagues and managers. I learned a lot working in this bank. And i will always be indebted to this company for my overall professional career growth.
Pros
excellent pay for freshers
Cons
life insurance
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Periodical training has been provided to all employees on a monthly basis, which helps them to develops their skill and knowledge in their job profile. Friendly atmosphere prevails which helps the employees not to feel the work pressure.
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Working with SCB is like part of being a family, everybody supports each other. I have learned almost every aspect of a banking operation from working here. Although there will be a little hiccup here and there during the month end due to sales team.
Pros
Holidays, 5 day working, Collegues
Cons
Increments, Performance appraisal
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Good work-life balance. The dynamic and challenging work environment pushes everyone to stay on top of the current technology. Safe environment for everyone.
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SCB is the one of the best MNC bank in World,Its good to be part of SCB family am looking again to get back to that family.SCB is the best bank for Job security
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Was a teller and also helped out in the opening and closing as well as audit for the branch. Wanted to manage a team as was confident that was able to perform this new role hence moved to a different bank.
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Learnt many things from the company in a customer department handing complaint through email,letter and regulatory bodies. There was no growth as designation and salary wise.
Pros
Good work culture
Cons
Salary
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Work style is same and monotonous. No growth in the teller section. Zero tolerance in in operations. Co- workers try to work as a team. Liner manager very friendly but strict.
Pros
free treats when targets met
Cons
heathcare
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very comfortable job for all the employees, and fun to work here. It is day shift job and employees will be encouraged with awards and rewards on every quarter.
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i come to office around 9:30 everyday, i got personal loans leads from Phone banking customer service then we follow up with then and doing the all documentation and close it.
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a typical day at work selling credits cards as a tellecaller to the customer. ive learnt how to deal & tackle customer & to satisfy them in their needs. management was ok co-workers were good hardest part of the job was to sell our different types of credit cards to the customers & trying to make them understand regarding thier outstanding clearance. ive always loved my job specially when its interacting with customers you learn alot from them.
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Dealing with clients for credit card process and explaining about their card features,balance and solving their transaction related issue..
Pros
Free transport
Cons
Long hours
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Stan chart acquired UTI sec and it was in hanging phase from Indian company to MNC and it was fun working with firm. Got to know peopl management while meeting with ustomers
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Good Work Culture, Limited opportunities, depends on team No work life balance , Less Pay,
Pros
Good Work Culture
Cons
No work life balance
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a typical day at work what you learned management your co-workers the hardest part of the job the most enjoyable part of the jo
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Nice co-workers and management staff. Co-workers are very eager to help other staff & customers.
Pros
overtime option for needy employees.
Cons
very little promotional options for career
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• As a personal banker, was responsible for handling all retail banking operations across India. • Handling clients on a day to day basis relating to personal banking, processing requests and rectification of discrepancies • Certified in recognition of successful completion of the personal banking training for India contact centre
Pros
Working hours
Cons
Na
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Working as a Customer Care Associate  Job Profile: • Provide first point of contact for customers • Deliver personalized service over the phone and in person • Identify cross selling opportunities while interacting with customers • In depth knowledge of resolving customer issues and finding the best possible service package for them • Brought in fifty clients by applying marketing techniques thereby ensuring that set targets are met 100%
Pros
No
Cons
No
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  1. Customer Service Representative