3.5 out of 5 stars.
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State of Arkansas Employee Reviews

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3.6Work-Life Balance

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Ok for beginners

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Good place to get your foot in the door as a state employee. But hard to move around unless your trying to be an RN, Corrections worker, or a generic desk jocky. Boss is great but beware of the rest. Doing alot of work for the money.
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Bad computer system with unclear direction

I can see how Aries could be a great tool but too many bugs in it…. Should have been released slowly so issues could be addressed individually and corrected. Workers should have set caseloads!! Responsibility of processing applications they can then be assigned to a worker until case closes

Pros

Co workers understanding issues

Cons

Upper management unable/unwilling to correct
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Good Benefits

Lots of politics involved. Not what you know but who you know. Higher ups calling all the shots, but no real experience working in the clinic. Wasteful of resources
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A little behind in technology

It’s an ok job. Not fulfilling. Management was egotistic without much to bank on. Clicky too. Not a friendly environment. People seemed beyond complacent.

Pros

Convenient

Cons

Pay
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Great people, great management

This is my second position with the State of Arkansas and the office of child support enforcement by far has the best management, from local level all the way up to the top. Only con is limited opportunity for advancement and pay increase.
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Poor training standards

Poor training program. Training officers not trained in customer service. Did not give any positive feedback, only criticism when you do something wrong. No consistency from one trainer to another.
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Supervisors get skipped for pay raises

Workers and clerical got the latest salary increase making them making right at or even above their supervisor’s salary. No future increases for supervisors in the near future. The state hires people off the street making the same salary no matter experience or years with the company.
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To much politics

Good pay and benefits but at the end of the day its all politics and favorites. If you don't mind doing others jobs while they sit around and talk its a great place. Always expect to get thrown under the bus if someone above you gets in trouble.
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Great Staffing

I like the fact that people are encouraging on how you feel, and think. I enjoyed working for this company. This was a city owned company that provides work in a small town. So everyone was family and friends.

Pros

Great staff

Cons

People would pass on in there age.
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Very stable wk place

A good stable place to work. Good benefits Paid time off for holidays accured leave time with good wking environment. Learned good people skills working with public.
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It was excellent working there

What is the best part of working at the company?Traveling in county to do maintenance repairsWhat is the most stressful part about working at the company?Trying to get all of it done in a timely mannerWhat is the work environment and culture like at the company?It was great environment and culture. People work there are greatWhat is a typical day like for you at the company?Courthouse first and then see what calls we have
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Demanding, rigorous work

Lots of policies and regulations to learn which change frequently, so always learning. Not a dull job. Dealing directly with public has good and bad elements.

Pros

Opportunities for growth, development, and transfer

Cons

No guarantee you'll get off on schedule
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Not bad, not great

Goes great when you have a full staff and leadership that knows what they're doing. Difficult to explain nonsensical policies to irate customers. Wish more customers understood the time and difficulty it takes to do our jobs.
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Typical government job

Not stimulating same thing over and over every day. You have to work overtime wether you want to or not. You get called at all hours to come in and hardly ever get to clock out on time

Pros

Benefits

Cons

Coworkers
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Stressful Work

The work I do at DFA is extremely stressful there are deadlines every week for something. The managers have no people skills and treat employees any type of way. Hard work goes un noticed if your not liked by them
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Good benefits, Good pay, Large caseloads

This is a good job if you enjoy teaching and helping people. This job can however be very stressful due to large caseloads. The benefits and pay are not terrible for the area. With a good work ethic and time management skills you can do well in this position.

Pros

Decent pay, Good benefits, and day schedule

Cons

Heavy workload, Management, Teaching
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Its okay.

The state of arkansas is an okay place to work your way up. The benefits and holidays are a bouns. Just be sure to choose the right state agency to work for.
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3 stars

What is the best part of working at the company?Helping the families was the best, those that wanted help. You work at your own pace and set your schedule for the day which was niceWhat is the most stressful part about working at the company?Lack of leadership and training. In the beginning I struggled with the software and everyone was too busy to help. Management was focused on numbers rather than the people and shuffling offices every other month. What is the work environment and culture like at the company?You’re on your own. You have to be a quick learner. What is a typical day like for you at the company?It could change at any moment. I could have my day set and by 9 be told I was going to south of the state to pick up or drop off kids. Sometimes working a full 22-24 hour day
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Great servicing the State of Arkansas although the pay could be better.

Great work environment, small staff but no room for advancement or pay increase...Not often and whenever you do it's only 2% and or based 9n annual evaluations. Noone ever gets overexceeding so it's rare that they maximize your opportunity for full pay increase. Definitely not good for moral! Loving what I do keeps motivated, not the pay!

Pros

Paid holidays and inclement weather days, no weekend work and good retirement plan!

Cons

No room for advancement or annual pay increase
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Fun work place

Short breaks, phones rings alot need more help. But work is rewarding, most happiest when we have helped our clients meet their goal. Loved everyone

Pros

Flexible

Cons

1 hour lunches
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Productive and selective workplace

Informative and knowledgeable experience gained from working at public site. Enjoyable place to work.Would definitely say office is excellent working environment for working person.
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Overall rating

Based on 266 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture
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