Sutherland Employee Reviews
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Dead end Job
Customer Service Representative (Former Employee) - India - January 31, 2023
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The most useful review selected by IndeedIt's a dead-end job and gets repetitive after a while. Way too less options for promotion or internal development. The only good thing about working was the people.
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Excellent place
Transaction Processing Associate (Former Employee) - Kochi, Kerala - February 3, 2023
It's great to work with the company. Work life balance. Good management. Friendly atmosphere. It is my pleasure to work with the company. Overall you can join without any hesitation and it's good to being with the company.
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Sutherland insights
What people like
- Feeling of personal appreciation
- Supportive environment
- Ability to meet personal goals
Good place to work
Customer Service Executive (Former Employee) - Chennai, Tamil Nadu - February 1, 2023
It's my first job I learned a lot from my first job. It's very secured place with nice environment It's very competitive company, salary given on time overall I had good experience
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Good vibe
Associate (Current Employee) - Chennai, Tamil Nadu - February 1, 2023
Wok life balance is good. Transportation available. 2 days weekoff. Good pay, free cab facility, cafeteria is provided. Friendly atmosphere is there.
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Too much pressure
Administration Manager (Former Employee) - India - January 26, 2023
I was not very happy with the organisation. Too much of micro management. Your hands sre tied most of the time. You need to pamper your boss for your growth.
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Productive
Consultant (Former Employee) - Chennai - January 26, 2023
Good seniors with knowledge about the process, well maintained work place , positive environment, good canteen, career development is possible, promotion good
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Great place to work and grow
Sr. Associate (Current Employee) - Kochi, Kerala - January 20, 2023
Sutherland offers a lot of opportunities to Learn and grow in your career. Great work culture and incredible management who strives to ensure the best
Pros
Management, Salary
Cons
Work/ Life Balance
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good place to work
Senior Associate Trans - Processing (Former Employee) - Kochi, Kerala - January 17, 2023
good place to work with proper recognition and salary, friendly management and well equipped office , rewards and recognition , proper training. Very supportive team managers and co workers.
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Nice
Customer Service Associate (Current Employee) - Chennai, Tamil Nadu - January 15, 2023
Nice place to work if you’re under the right person and right guidance. I love this place and love my training tram. Sutherland group is like familyy. But, logistics team is horrible they don’t have coordination between the operations team and the admin team
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Fun workplace
Customer Service Associate (Former Employee) - Chennai, Tamil Nadu - January 9, 2023
It was good but time was not flexible. Very friendly. But too much to take in for the freshers. Break is not giving when you needed it. We have to wait until it's your turn to go.
Pros
Good employees
Cons
Long hours and cab issues
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Jobs at Sutherland
Very much productive hardworking people and head seen
Sales Associate/Phone Operator (Former Employee) - India - January 3, 2023
Always there for the help very much helpfull with amy needs always employee friendly Appreciate you work Have had a best team at work Best working environment
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Sutherland is great, but so much politics.
Amazon Customer Service Associate (Former Employee) - Chennai, Tamil Nadu - December 13, 2022
Sutherland job was like a great hope in my life when I've no about what to do after completing my Degree. The company helped me with the job during the hardest part of my life. But my friends who worked with me finished 5 years and they're not even a manager or mentor. Its so hard to see hardworking people are being ignored and the manager's favorite people are getting promoted. PS: I'm only saying about the locations I worked.
Pros
Ambience.
Cons
Politics.
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Altogether it's good but HR Policy need to revised
Senior Associate (Former Employee) - Chennai dlf - December 8, 2022
Partiality used to happen between male and female. Managers are too close with girls ....management is not too good.hr are too rude.working culture good. Huge internal politics used to happen.people use to speak mostly in local languages. No bounding for affairs between employees on the floor.they used to do all unprofessional things during work...
Pros
Shift timings are good...
Cons
No free lunch and snacks, tea service
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Horrible workplace
Tech Support (Former Employee) - Chennai, Tamil Nadu - December 5, 2022
To make it simple , please get graduated soon and find a descent company to work for. I worked here for a year and would like to say that it was the toughest phase in my life. An hour of break a day but mostly you will only be given 45 mins (30+15) due to calls in queue. Even if you are feeling sick and you are requesting for leave , they won't believe you and will say we are sending a cab right now to pick you up. Shifts keep changing every week randomly. They will make mandatory to work for 11 hours a day/6 days a week. You will literally feel trapped getting into this company.
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Productive and fun workplace with cheerful people
Transaction Processing Associate (Former Employee) - Kochi, Kerala - December 1, 2022
Ofcourse Sutherland is a great place to work. Provides many skill development and job related trainings. They give chances to freshers. Team heads or experienced in the company are very friendly and approachable. No Superiority among employees. No need to call anybody 'Sir'/'Madam'.
Pros
Forward thinking people
Cons
Overload work
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Hectic shifts
Process Executive (Former Employee) - Perungalathur, Chennai, Tamil Nadu - November 24, 2022
Night shifts/ rotational shifts are the only cons I had during my tenure in Sutherland. Process wise they are good and learning will not be that difficult for an average candidate.
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Nice company, tl was helpful, manger also kind
Customer Care Executive (Former Employee) - Thane - November 9, 2022
Company is very nice n there workers are helpful, hr was taking very nice.
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Best to place to Learn more things and develope the strategy
Customer Service (Former Employee) - Namakkal, India - November 7, 2022
My day with sutherland was so joyfull I have learned lot from the company and good and peaceful environment. Lot of friendly and more benefits were given to the employee. It is the best company. The most interesting one in that is doing challenging task in solving customer customers queries and give them the clear cut way about the issues and more interesting than is completing the company sales targets on time without any panic way.
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The worst and waste palce to work in Sutherland
Technical Support Executive (Current Employee) - Hyderabad-Deccan, Telangana - November 7, 2022
1.Why this CLIENT, CLK people are giving job role to operate work from different company..? 2. Sutherland company was Scaming the salary, from client, they are offering different package to agent. 3.For freshers and for experienced candidates, don't expect more package. 4.very very cheap politicals are running in this company and management do want that. 5.Please, don't aceppt offer letter from Sutherland hyderabad company, specifically girls.
Pros
No
Cons
No
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Fun and enjoyable place for work
CSA (Customer Service Associate) (Current Employee) - Hyderabad, Telangana - November 5, 2022
Everything is good and perfect Except they won't pay night shift allowance and performance incentive included in package. Good place for work and two way cab facility
Pros
Atmosphere
Cons
Nothing
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Ratings by category
3.4 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
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