Tata Teleservices Ltd Employee Reviews for Executive in Hyderabad, Telangana
Hyderabad, Telangana5 reviews
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• Dealt with Telephone bill statements, Billing disputes, Dealer issues, Technical (Phone instrument) faults, Monthly tariff, and VAS (Value added services) requests processing as part of back end operations. • Activation and disconnection of telephone line connection based on the customer bill payment or default. • Imparted training to the new joiners on the variety of requests to be handled with the complaints. • Supervised a team of 8 executives and ensured assignment of activities for each day.
Supporting a important role in assisting to Regional Manager (RM). analysis, attending to all queries from sales officers, Distributors, Zonal & Head Office. Preparation of all monthly / Qrtl/ yearly reports & presentation to RM. Collecting Data/reports from Territory Managers & compiling for the region.
Long Hours work
its a good start for freshers.i have learned the product knowledge and work culture.the co workers and management also supports, no increments for exp peoples and incentive part is not up to the mark.
good for freshers..& healthy environment to lean
salaries part is not up to the mark..
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