Teleperformance DIBS
3.6 out of 5 stars.
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Teleperformance DIBS Careers and Employment

About the company

  • Industry
    Information Technology
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Salaries

Salary estimated from 154 employees, users, and past and present job advertisements on Indeed.

Popular Roles

BPO Executive
₹ 24,325 per month
Customer Service Representative
₹ 17,324 per month
Customer Care Specialist
₹ 17,954 per month
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Rating overview

Rating is calculated based on 58 reviews and is evolving.

3.6020193.6020203.172021

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Work & Life Balance

Reviews

Assistant Manager in Jaipur, Rajasthan
on February 28, 2021
Good place to grow but no work life balance
If you are a hard working person, Teleperformance is a good place for you. You can login on time, work, and go home. This would be your daily routine which would make you feel bad after a few days because you would have to work in night shifts and the nature of work would be monotonous. Training duration would be the best time but once you get transferred in operations, you should not expect any fun. If you would keep your scores in green and would be regular to office without taking any uninformed leave, you would be promoted as SME, Quality Analyst, Trainer, Fraud Prevention Analyst, Employee Care Executive etc, so you don't have to be worried about your growth if you are a good performer. The higher management is good but the mid management is awful as the people in the mid management are not employee centric. They would make you work like a robot and would expect you to be available anytime, even on your week offs. You would try your best but if there would be any problem with the process or with the agents, usually the managers would be blamed for it. As an agent, you would have a peaceful life (if you are working honestly), but at the manager level, you will have to go through several problems and in-office politics would really be an issue once you start growing.
Team Leader in Thane, Maharashtra
on March 9, 2021
Excellent place to work
Good environment ,management , work culture. Good kind of cafeteria. Support staff security facilities also very good. Good kind of motivational and healthy environment for work
Customer Service Associate in Thane, Maharashtra
on January 29, 2021
Good for freshers to learn customer service skills
Fast paced environment, need to learn skills as quickly as possible and always follow standard operating procedures. Mantain good quality customer service for individual growth.
bpo voice in Kolkata, West Bengal
on January 29, 2021
Moderate
Over all job was good but the problem which I have faced is salary related and leave related. There was no fixed day its okay but e when I should leave than leave was not approved.
Customer Service Executive in Mohali, Punjab
on January 24, 2021
Teleperfromance
- Okay to have initial experiment- Salary is good - Stress full job- Poor management- Need Revamping on higher managerial level- Try to sound like having a work culture but there is none.Need to keep it up with market standarNo IJP or career growth.Alot of politics.
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Questions and answers

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Interview insights

Insights from 138 Indeed users who have interviewed with Teleperformance DIBS within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two
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Teleperformance DIBS locations

3.4
Gurgaon, Haryana
3.8
Jaipur, Rajasthan
4.3
Kolkata, West Bengal
3.0
Mohali, Punjab
4.3
Indore, Madhya Pradesh
3.6
Thane, Maharashtra
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  1. Teleperformance DIBS