Team Leader - Operations in Mohali, Punjab
Comptetive and good growth opportunities
It is a good place to work, won't say best. People who are really committed to work and want return could get excellent growth opportunities. Management is supportive.
CSA (Customer Service Associate) in Kolkata, West Bengal
Very bad experience
Don't join this company.....they will humiliate you mentally and physically.....worst company ever to work.... manager , team leader both are very rude towards employee......they pressurize very badly for performance......I have just my experience rest is up to you
Team Leader in Thane, Maharashtra
Excellent place to work
Good environment ,management , work culture. Good kind of cafeteria. Support staff security facilities also very good. Good kind of motivational and healthy environment for work
Assistant Manager in Jaipur, Rajasthan
Good place to grow but no work life balance
If you are a hard working person, Teleperformance is a good place for you. You can login on time, work, and go home. This would be your daily routine which would make you feel bad after a few days because you would have to work in night shifts and the nature of work would be monotonous. Training duration would be the best time but once you get transferred in operations, you should not expect any fun. If you would keep your scores in green and would be regular to office without taking any uninformed leave, you would be promoted as SME, Quality Analyst, Trainer, Fraud Prevention Analyst, Employee Care Executive etc, so you don't have to be worried about your growth if you are a good performer. The higher management is good but the mid management is awful as the people in the mid management are not employee centric. They would make you work like a robot and would expect you to be available anytime, even on your week offs. You would try your best but if there would be any problem with the process or with the agents, usually the managers would be blamed for it. As an agent, you would have a peaceful life (if you are working honestly), but at the manager level, you will have to go through several problems and in-office politics would really be an issue once you start growing.
Customer Service Associate in Thane, Maharashtra
Good for freshers to learn customer service skills
Fast paced environment, need to learn skills as quickly as possible and always follow standard operating procedures. Mantain good quality customer service for individual growth.