Teleperformance DIBS
3.5 out of 5 stars.
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Teleperformance DIBS Careers and Employment

About the company

  • Industry
    Human Resources & Staffing
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Salaries

Salary estimated from 158 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
₹ 15,575 per month
BPO Executive
₹ 24,097 per month
Technical Support
₹ 20,804 per month
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Rating overview

Rating is calculated based on 59 reviews and is evolving.

3.6020193.5920202.882021

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Work & Life Balance

Reviews

Team Leader - Operations in Mohali, Punjab
on May 25, 2021
Comptetive and good growth opportunities
It is a good place to work, won't say best. People who are really committed to work and want return could get excellent growth opportunities. Management is supportive.
CSA (Customer Service Associate) in Kolkata, West Bengal
on May 30, 2021
Very bad experience
Don't join this company.....they will humiliate you mentally and physically.....worst company ever to work.... manager , team leader both are very rude towards employee......they pressurize very badly for performance......I have just my experience rest is up to you
Team Leader in Thane, Maharashtra
on March 9, 2021
Excellent place to work
Good environment ,management , work culture. Good kind of cafeteria. Support staff security facilities also very good. Good kind of motivational and healthy environment for work
Assistant Manager in Jaipur, Rajasthan
on February 28, 2021
Good place to grow but no work life balance
If you are a hard working person, Teleperformance is a good place for you. You can login on time, work, and go home. This would be your daily routine which would make you feel bad after a few days because you would have to work in night shifts and the nature of work would be monotonous. Training duration would be the best time but once you get transferred in operations, you should not expect any fun. If you would keep your scores in green and would be regular to office without taking any uninformed leave, you would be promoted as SME, Quality Analyst, Trainer, Fraud Prevention Analyst, Employee Care Executive etc, so you don't have to be worried about your growth if you are a good performer. The higher management is good but the mid management is awful as the people in the mid management are not employee centric. They would make you work like a robot and would expect you to be available anytime, even on your week offs. You would try your best but if there would be any problem with the process or with the agents, usually the managers would be blamed for it. As an agent, you would have a peaceful life (if you are working honestly), but at the manager level, you will have to go through several problems and in-office politics would really be an issue once you start growing.
Customer Service Associate in Thane, Maharashtra
on January 29, 2021
Good for freshers to learn customer service skills
Fast paced environment, need to learn skills as quickly as possible and always follow standard operating procedures. Mantain good quality customer service for individual growth.
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Questions and answers

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Interview insights

Insights from 141 Indeed users who have interviewed with Teleperformance DIBS within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two
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Teleperformance DIBS locations

3.4
Gurgaon, Haryana
3.8
Jaipur, Rajasthan
3.9
Kolkata, West Bengal
2.8
Mohali, Punjab
4.3
Indore, Madhya Pradesh
3.6
Thane, Maharashtra
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  1. Teleperformance DIBS