Teleperformance DIBS
3.6 out of 5 stars.
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Teleperformance DIBS Employee Review

Good for freshers to learn customer service skills

3.0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
January 29, 2021
Fast paced environment, need to learn skills as quickly as possible and always follow standard operating procedures. Mantain good quality customer service for individual growth.
Ratings by category
3.0Work/Life Balance
3.0Salary/Benefits
2.0Job Security/Advancement
2.0Management
3.0Culture
Pros
Canteen facility at reasonable rates
Cons
Work pressure sometimes
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3.0
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January 24, 2021
Same role
Customer Service Executive (Former Employee) - Mohali, Punjab
- Okay to have initial experiment- Salary is good - Stress full job- Poor management- Need Revamping on higher managerial level- Try to sound like having a work culture but there is none.Need to keep it up with market standarNo IJP or career growth.Alot of politics.
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2.0
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September 22, 2020
Same role
Customer Service Executive (Former Employee) - Mohali, Punjab
the training given is irrelavant to the job. only theorotical things are explained in length but no pratical explaination is given properly. they expect to learn from the theory explain which is not possible. the management is very slow to response. system works very slow. the hardest part of the job is no one to explain or make you understand the things on your own. the group which we were assign was helpful and full of joy.
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5.0
Job Work/Life Balance
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March 9, 2021
Same location
Team Leader (Former Employee) - Thane, Maharashtra
Good environment ,management , work culture. Good kind of cafeteria. Support staff security facilities also very good. Good kind of motivational and healthy environment for work
Pros
Good cafeteria, free transport
Cons
Nothing
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  1. Good for freshers to learn customer service skills