Teleperformance DIBS
3.6 out of 5 stars.
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Teleperformance DIBS Employee Reviews for Customer Service Representative

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Fast paced environment, need to learn skills as quickly as possible and always follow standard operating procedures. Mantain good quality customer service for individual growth.
Pros
Canteen facility at reasonable rates
Cons
Work pressure sometimes
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- Okay to have initial experiment- Salary is good - Stress full job- Poor management- Need Revamping on higher managerial level- Try to sound like having a work culture but there is none.Need to keep it up with market standarNo IJP or career growth.Alot of politics.
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the training given is irrelavant to the job. only theorotical things are explained in length but no pratical explaination is given properly. they expect to learn from the theory explain which is not possible. the management is very slow to response. system works very slow. the hardest part of the job is no one to explain or make you understand the things on your own. the group which we were assign was helpful and full of joy.
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Best working environment. Facing challenges. Quality skills as well as friendly behaviour of the senior and colleagues. Security and privacy policy terms is too good.
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Up till date my experience of job in the company has been great . I would like to recommend the co6 to may friend and family . It is better platform as it exposes to the real aspect of rwal world
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Currently I am working there from Feb 2020. There is good environment. Security is excellent specially for girl. Good team work. Senior like supervisor and manager always help him team. So almost everything is excellent.
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Partiality.No proper PC available. Process is really very good but Teleperformance company is not. Management is thrid grade..no proper management. Lack of knowledge. Only just because of the process I worked for 3 yrs otherwise company is not at all cooperative.Hr is also puppet of management.
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I would definitely recommend to my friends to join this company for having a good start in life but not for making future in this company as they do not have a standard work culture , staff was not at all cooperative when i used to work in this organisation , the environment of this company is totally frustrated
Pros
no pros
Cons
long hours, no break
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There was a good amount of income that any freasher can earn there no high qualification required , no high communication skills required so for a freasher is good place . but there u cant be just maintain your life balance coz not any fixed hours of working
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The infrastructure was good and the management is well organized.I also had a advantage of less travelling as i stay in the same area of the company..
Pros
Maintained Worklife balance
Cons
No Job Security
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It's a great honour and privilege to work with Teleperformance,it's was not that difficult of getting passed out the interview just they have two rounds of it like operation and one is quality round that's it but their interview style is not so hard they are very Lieber and supportive.
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  1. Customer Service Representative