Teleperformance DIBS
3.6 out of 5 stars.
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Teleperformance DIBS Employee Reviews

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If you are a hard working person, Teleperformance is a good place for you. You can login on time, work, and go home. This would be your daily routine which would make you feel bad after a few days because you would have to work in night shifts and the nature of work would be monotonous. Training duration would be the best time but once you get transferred in operations, you should not expect any fun. If you would keep your scores in green and would be regular to office without taking any uninformed leave, you would be promoted as SME, Quality Analyst, Trainer, Fraud Prevention Analyst, Employee Care Executive etc, so you don't have to be worried about your growth if you are a good performer. The higher management is good but the mid management is awful as the people in the mid management are not employee centric. They would make you work like a robot and would expect you to be available anytime, even on your week offs. You would try your best but if there would be any problem with the process or with the agents, usually the managers would be blamed for it. As an agent, you would have a peaceful life (if you are working honestly), but at the manager level, you will have to go through several problems and in-office politics would really be an issue once you start growing.
Pros
Good infrastructure
Cons
No free cabs, no work life balance
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Goodplace to work with Tp. Good atmosphere but needs to work on transport and salary because the salary was so less and there’s no additional employee benefit they provide. But Yes its wrok friendly..
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A site full of youngsters, with supporting staff/management that encourage employees to be the best everytime/everywhere. Would have spent more time with that team, if site wouldn't get off. But one thing I'll tell to everyone loudely, this was the best time I've spent in the Teleperformance DIBS.
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Wrost working experience hold my salary only bcoz i was on medical leaves There is lots of pressure in the company even they didn’t provide my last month salary wrost company i had ever work with
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Teleperformance is a multi national company where you'll find pretty good wprk environment and supportive colleague and supervisors and management level is also good.
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Company could have provide justified salary to all. However company has structured method to payout. Company should look into the training leadership program to enhance the skills of the existing employees.
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Learning is a must here and need to prove your worthiness time and time again else you are behind in the race Management is strong and often stubborn at times
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Needs improvement with work life balance. Needs to improve with Employer and employee feedback. Will not recommend employees to join the organisation at least in Mohali.
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Good in people engagement but salary structure was very low for the fresher employee .Notoce period policy is not good.Supervisor level notice period was 2 month which is not possible
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In the age of 5 day working they are still working on 6 days and encourage employees to do overtime without asking to employees however somewhere functions and Employee Care department was helpful.
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great place work and enjoy there is motto like work with fun and this thing was really there overall if you give your best there same thing you will recieve
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amazingly great work space got to learn a lot from TP adobe process is the best management is great but some places need to be worked on work life balance needs a little more work and they need to increase the pay
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Higher management treat people like slaves or bonded labours. Transport is good. Management is poor. People are bias, IJPs are fixed it is just a formality.
Pros
Two side cab
Cons
Mental harrassment
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Great working environment with good people looking for great opportunity within 1Year, daTa Needs to be perfect, composition with working culture and relocaTion
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The work culture is worst ppl on the floor try ragging like anything,there is lot of politics on language, behavior specially the Telugu boys no idea how to behave wd girls in the office and even outside..one of the boy called out a girl to meet on weekends...if you are meant to be so close even then never ever touch the body of a girl outside and even her private parts , how dare one can do that ?talk with
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Handling the Monthly service review to understand the performance of the team on a monthly basis Implementing new initiatives Involved in the recruitment of new staff Able to prioritize tasks and workloads in order of importance Track record of delivering results with deadlines Motivating the team to achieve high standards and KPI targets Creating the back up for end to end process using Skill Matrix
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If you are looking for a fill up, between your last job and next target, this is a good job. Management is not good but you will learn a lot as fresher.
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The management is very cooperative. They have many activities for employee to keep them engaged.
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