News & Updates
8 August 2022
Did you know that over 15% of our workforce are impact workers? Watch this video as Maureen Daniel, a refugee from Kenya, shares how working at TP made an impact on her life. #COTW #TPCares #InspiredToBeTheBest
Employer of Choice
Teleperformance thrives on creating interactions that build meaningful relationships. Our people make the difference, and this is one reason why we have devoted ourselves to cultivating growth and motivation in the workplace, to keep pushing our employees in the right direction. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. To date, 90% of our employees work in a certified Best Place to Work® or Great Place to Work® site. As an Employer of Choice, we strive to keep our employees happy. This, in turn, will allow us to continuously make each interaction simpler, faster, and safer. Teleperformance thrives on creating interactions that build meaningful relationships. Our people make the difference, and this is one reason why we have devoted ourselves to cultivating growth and motivation in the workplace, to keep pushing our employees in the right direction. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. To date, 98% of our employees work in a certified Best Place to Work® or Great Place to Work® site. As an Employer of Choice, we strive to keep our employees happy. This, in turn, will allow us to continuously make each interaction simpler, faster, and safer. Whether working from an office or working from home, we’re 100% committed to building the best teams and helping each employee achieve their full potential.
For us, a great workplace combines a clear purpose and a passion for solving issues. As an extension of each one of our clients, we can make a positive impact for brands and make a difference in people’s lives every day. We stand out from the rest—we understand the layers of the customer relationship, connecting the most respected brands with their customers no matter the channel of their choice. Teleperformance thrives in a collaborative and inspiring culture. We celebrate all you achieve here. We offer a competitive package inclusive of programs that support your physical, emotional well-being, innovative ideas, and lots of fun. We’re always supported by technology to enhance what brings us together: our shared humanity. It’s all about having empathy, a fresh perspective, and raw energy to bring solutions and the willingness to help. And knowing that what most would call the finish line is where the real work starts. So, if you are ready for a challenge, we’re ready for you.
Our values are the foundation of our culture. We believe that all employees need to be treated with respect, dignity, and acceptance.
Diversity and Inclusion at Teleperformance
Diversity is embedded in the Teleperformance DNA. Teleperformance fosters a workplace culture that promotes exceptional employee experiences that are rooted in diversity, inclusion, and safety for our people. We have created a safe work environment that embraces and respects the many differences of our people. Ours is a space where our employees can express their individuality and uniqueness; it is a place where our differences make us all stronger. We are proud to cultivate diversity and equity initiatives that promote gender equality and sensitivity, equal opportunities for women (TP Women), and LGBTQI+ empowerment. By creating ethnic groups within the company, we give communities the freedom to express themselves, a chance to share their ideas, and spread awareness to fight intolerance. We have also expanded our inclusion initiatives through our Impact Sourcing program, providing meaningful employment opportunities for people with disabilities, first-time workers, or refugees. In 2020, we have hired 70,000 impact workers from vulnerable groups and minorities and 85,000 first-time employees who started their careers at Teleperformance. Teleperformance’s commitment to diversity, equity, and inclusion continues to be recognized: among 3,500 global companies analyzed, we placed 32nd in the Top 100 of Equileap’s 2021 Gender Equality Global Report & Ranking. In addition, seven Teleperformance subsidiaries have been certified as a Best Workplace for Women. At Teleperformance, we see the world through one another’s experiences. We let diversity, equity, and inclusion shine—and this, in turn—sets the stage for our employees to continuously thrive, grow, and develop, allowing them to become the best version of themselves.
Force of Good
Teleperformance believes in the importance of giving back to the communities our employees and clients call “home.” As a Force of Good, we aim to create a better and fairer world. We thrive in an environment that inspires happiness, well-being, growth, safety, and motivation. We create safe spaces where diversity, inclusion, and respect for one another are embraced. Through our Citizen of the World and Citizen of the Planet initiatives, we continously make a positive impact on the world, our people, and our communities, fueled by a withstanding passion to change lives for the better. Together with our employees, we are accelerating Teleperformance’s transformation into a globally sustainable and leading provider of digitally integrated services that brings people together by creating meaningful connections.
We are a company that treats our employees with passion. Teleperformance knows the importance of rewarding our employees’ hard work with fun and benefits that promote health and well-being. Keeping our employees engaged through activities and events creates more room for success, as we believe that happy employees yield excellence. Teleperformance’s For Fun Festival is an annual festival that celebrates the unique artistic talents of our people from all over the world. This is where our employees’ talents—hidden or not—in dance, music, and art are put under the spotlight. The Teleperformance Sport Club is a worldwide program that promotes sports as a tool for physical well-being and a higher quality of life. This program encourages respect and cultural diversity in the spirit of healthy competition. Passion 4U is a worldwide initiative that focuses on creating a stress-free environment for our employees. This is a program that aims to inspire our people to make healthy lifestyle choices as a way for them to minimize stress in the workplace, as well as in their personal lives.
Work at Home
The future of work means having the flexibility, resources, and ability to work from wherever you live. At Teleperformance, we let you get all three. Grow your career at home while experiencing the benefits of a healthier work-life balance. Enjoy a more balanced lifestyle and maximize your time with people who matter the most. Thanks to Teleperformance’s innovative work-at-home solutions, our employees are able to offer digital integrated services to the coolest brands in the planet anytime, anywhere. Today, 70% of Teleperformance employees are working remotely for the world’s most respected brands. Teleperformance Cloud Campus is our innovative work-at-home model that provides an innovative approach for managing, optimizing, and securing remote teams. Physically separated but not socially distant, Cloud Campus was designed to keep our remote employees connected. It also provides regular support and development opportunities to our remote teams through ongoing training, coaching, and mentoring. As the future of work rapidly accelerates towards us, Teleperformance is ready. As a company committed to innovation, we continue to lead the work-at-home revolution, always prioritizing the happiness and well-being of our employees.
Because our people matter, Teleperformance goes above and beyond in ensuring that our employees receive the best perks and exceptional benefits.