Teleperformance Employee Reviews
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Work life balance
Customer Care Executive (Former Employee) - Jaipur, Rajasthan - January 25, 2023
Indeed Featured review
The most useful review selected by IndeedCompany provided good work life balance, Overall it was a great experience working with them. I fully enjoyed my tenure working with them. Pay Was good, their was sense of motivation.
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Technical Trainer (Former Employee) - India - January 27, 2023
Company is good for students.Its not good for my education i joined and working as a trainer.But there also work culture and policy are not good Everyday i was Thinking when can I leave the job. No gifts no hr activities nothing was happening there.
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Teleperformance insights
What people like
- Supportive environment
- Clear sense of purpose
- Ability to learn new things
Sneaky and does not appreciate employees
Customer Service Representative (Current Employee) - Work at Home - January 25, 2023
Working with this company has been the worst. The training is ridiculous and does not prepare anyone who is new to the job. The pay is too low for what you do. They took away benefits from tenured employees. They switched health insurance to something that cost more. Escalating anything is a joke. DO NOT WORK HERE RUN
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My work experience to this company was so good.
Technical Support Executive (Former Employee) - Indore, Madhya Pradesh - January 19, 2023
It was really good like work experience and astomapeher and all was good I give to 4 star and they provided a over time with good amount per hour and I really enjoy my job
Pros
Good team and team work and supporting tl and manager
Cons
Break, ot, and fun and games
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Good place to work.
Technical Support Associate (Former Employee) - Indore, Madhya Pradesh - January 18, 2023
Good place to work. Working environment is also good. Management is very helpful. Equal opportunity employer. Employee centric. I learned soft skills, how to speak to a customer politely. They are offering flexible working hours. They also have night shifts. This company also offers job security.
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Worst Management - DoorDash
Team Leader (Former Employee) - Thane, Maharashtra - January 16, 2023
The process was absolutely easy, however managers are too biased and will cherry pick their faves so that they get promoted.Sudden deadlinesProlong work hoursSedentary - nothing new to learnWants to be available 24x7Stressful environmentHigher up will use you to their best ability.
Pros
Process
Cons
Biased & Negative environment
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Worst management and poor facility
Customer Service Agent (CSA) (Former Employee) - Gurgaon, Haryana - January 13, 2023
No word to say for good thing. And lost of words to say regarding bad things. So better not to join they will eat you entirely. Not recommend to any one either fresher or experienced
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Official response from Teleperformance
February 3, 2023We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
Overall it's good for beginning of a career
Customer Care Executive (Former Employee) - Indore, Madhya Pradesh - January 11, 2023
It would be a better decision for Freshers to work with Teleperformance. They can gain good experience and improve their skills and communication here.
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Good company for fresher!
Sr. Customer Service Executive (Former Employee) - Mumbai, Maharashtra - January 9, 2023
very good company if you are just starting, i was in a process called EB. Growth when it comes to positional aspect - it is exceptional.You can join this company if you are looking for positional growth, as i was working in CS role. WLB is not good as we had to work in roational shift, salary increment is not at all good. But then you get to learn alot.
Pros
Positional Growth, Learning
Cons
Wlb, Increment
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Knowledgeable and friendly environment
Customer Care Executive (Former Employee) - Mohali, Punjab - January 6, 2023
Teleperformance, is overall a healthy and friendly workplace. All of my managers and higher authorities were cooperative and experienced. As per my perspective not everyday is the same but all it matters is with whom you work.
Pros
Fun Friday
Cons
Irate customer handling
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Jobs at Teleperformance
Nothing you learn in associate level
Senior Customer Service Representative (Former Employee) - Mumbai, Maharashtra - January 4, 2023
Just take calls, which is non stop calls until your shift get completed. Frustration level is very high pressure Non stop pressure from TL, Quality, AM and client. And politics is next level.
Pros
Just little bit nearby to home
Cons
No growth, High Call Flow
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Official response from Teleperformance
January 26, 2023We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
IJPs are meaningless, salary for freshmen is good
Customer Support Executive (Former Employee) - Jaipur, Rajasthan - January 3, 2023
Salary for freshers is good. I was a fresher when I joined so my salary was 32,000ctc.Food is good and affordable, Managers are helpful but biased. Work culture is fine.
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Nice place to work
Executive (Current Employee) - Gurgaon, Haryana - January 3, 2023
Teleperformance is a nice place to work. Supportive management makes it easier to enjoy your work. Good work culture & hygienic cafeteria is another part which I like about Teleperformance.
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Official response from Teleperformance
January 26, 2023Glad to know that! Thank you for sharing your positive feedback! Have a nice day!
Love the work environment; WFH Environment
Executive (Current Employee) - Indore, Madhya Pradesh - January 3, 2023
Great team and team leaders to help and support you for any situation. Supportive if you are a fresher or an experienced person. Work with fun and friendly environment.
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Official response from Teleperformance
January 26, 2023Thank you for your amazing review. We're glad that our efforts to promote a friendly and supportive work culture is appreciated. Have a nice day!
Good training Good team At home job
Executive (Current Employee) - Gurgaon, Haryana - January 3, 2023
Provides great learning opportunities for people who are willing to grow. Significantly widespread business which helps in getting the overall domain knowledge. Good routines and policies in place.
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Official response from Teleperformance
January 26, 2023Thank you for your positive review! Through our initiatives, we want to help our colleagues be better versions of themselves.
Best organization
Executive (Current Employee) - Mohali, Punjab - January 3, 2023
One of the best organizations to work for. I enjoyed my work life balance while working at Teleperformance. My efforts were well recognized and appreciated by management.
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Official response from Teleperformance
January 26, 2023Glad to know that! Thank you for sharing your positive feedback! Have a nice day!
Good work culture
Senior Executive - Operations (Current Employee) - Indore, Madhya Pradesh - January 3, 2023
I enjoy working in Teleperformance. Really like the work culture here. They also have a gaming room with table tennis and carom board in it. There is huge scope for growth and self-development.
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Official response from Teleperformance
January 26, 2023Thank you for your amazing review. We're glad that our efforts to promote a friendly and supportive work culture is appreciated. Have a nice day!
Good
Executive (Current Employee) - Mohali, Punjab - January 3, 2023
Teleperformance is very good company to work. I got lots of new knowledge and very good experience at working with Teleperformance. It is best place to work and get to learn new things
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Official response from Teleperformance
January 26, 2023We are glad to know that you are having a great experience here at TP. Have a great day!
very relaxed place
Customer Care Executive (Current Employee) - Hyderabad, Telangana - January 3, 2023
Great experience with a great organization. No salary and work affected even in Covid 19 outbreak. You will get more chances to grow and will get many chances to develop and equip yourself with leadership skills.
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Great company to work in.
Customer Service Agent (Current Employee) - Bangalore, Karnataka - January 3, 2023
People are cooperative. Leads and managers are also kind and helpful. All-in-all an employee centric company. I'm lucky to be a part of this growing company.
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Official response from Teleperformance
January 26, 2023Glad to know that! Thank you for sharing your positive feedback! Have a nice day!
Nice
Executive (Current Employee) - Mumbai, Maharashtra - January 3, 2023
Employees can never feel left out. Job Security is highest. Cannot wish to leave the Place. Everyone is friendly and easy to approach. Employee Centric
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Official response from Teleperformance
January 26, 2023Glad to hear that! Everyone is valued at TP, regardless of background, gender preference or ethnicity. Thank you for your feedback!
Want to know more about working here?
Ask a question about working or interviewing at Teleperformance. Our community is ready to answer.Ask a QuestionOverall rating
5
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
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Questions about Teleperformance
- What is the work environment and culture like at Teleperformance?63 people answered
- How do you feel about the future of Teleperformance?56 people answered
- How has Teleperformance responded to the COVID-19 outbreak?46 people answered
- How are the working hours at Teleperformance?45 people answered
- How did you get your first interview at Teleperformance?44 people answered
- What is Teleperformance sick leave policy? How many sick days do you get per year?37 people answered
- What is Teleperformance vacation policy? How many vacation days do you get per year?37 people answered
- What is the most stressful part about working at Teleperformance?35 people answered
- What tips or advice would you give to someone interviewing at Teleperformance?29 people answered
- How do you feel about going to work each day at Teleperformance?28 people answered
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