Teleperformance Employee Reviews
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Think Thrice before you join them
Customer Service Associate (Former Employee) - Kolkata, West Bengal - September 20, 2023
Indeed featured review
The most useful review selected by IndeedThe management is very very bad, not organized, work life balance is very poor, Team Leaders do not have any authority they're simply puppets of the management. No Job Security at all. Office Politics is too much. To get a job promotion you will have to go through a lot. Employees are not happy at all even the TL. Sometimes you have to beg them to give you a 10 mins break. Think thrice before you join them.
Cons
They will call for meetings after your duty hours.
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Learning while Earning
Customer Care Executive (Former Employee) - West Bengal - September 20, 2023
What is the best part of working at the company? Training part, timely salary and cafeteria What is the most stressful part about working at the company? Work pressure and time management What is the work environment and culture like at the company? Very good work environment along with amusement. What is a typical day like for you at the company? Hectic with work pressure, AHT and Quality but thr good thing is timely departure.
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Insights into Teleperformance
What people like
- Feeling of personal appreciation
- Clear sense of purpose
- Ability to learn new things
Productive and Fun place
Customer Support Executive (Former Employee) - Jaipur, Rajasthan - September 19, 2023
Was with the company for about 10 or so months and learned a lot. The work culture was good and not toxic. Made some great friends. But the working hours are a bit long. And if you can work honestly the salary is good
Pros
Work Culture
Cons
Long hours
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Fun with all and smiling 😊 with friends
Computer based (Current Employee) - Bengaluru, Karnataka - September 19, 2023
What is the best part of working at the company? Create experience and show our talent What is the most stressful part about working at the company? Wasting time with talking with worst people What is the work environment and culture like at the company? Good vibes and good people's and we like to celebrate all festivals What is a typical day like for you at the company? Wen the work load is more than
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Productive, fun at work & within the team aswell
Claims Specialist - JP Morgan Chase (Former Employee) - Mumbai, Maharashtra - September 16, 2023
What is the best part of working at the company? The processes are easy to understand & easy to work // transperancy within the process What is the most stressful part about working at the company? Not employee centric but when it comes to attrition, every work is taken care (if possible) What is the work environment and culture like at the company? Friendly culture at times with the management & also the collegues What is a typical day like for you at the company? Complete work & leave for the day
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Really worst .
Customer Service Executive (Former Employee) - Maharashtra - September 14, 2023
Plz don’t join they will f***your brain . Jpmc process is the worst there . TL are the worst . Everyone one apart from magenta are the worst no one will help
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This is the right path for the freshers to work.
Data Analyst (Former Employee) - Hyderabad, Telangana - September 13, 2023
There was no typical days . Based up on the production we go ahead work . And the working culture and environment was good . It's a right path for the freshers.
Pros
Food quality was good
Cons
No long hours towards to work
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ptoductive and fun
CSR - Customer Service Representative (Former Employee) - mall of asia - September 12, 2023
All my TL's during my time with TP is so approachable and has a lot of patience, specially to our team that im the slow learner and i need to develop my communication skills
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Not a good company
Trainer (Current Employee) - Gurgaon, Haryana - September 12, 2023
Not a good company to work with as they dont have any sense of responsibility, they would hire people and then fire them like anything. I would not recommend this company
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Average Experience not more expectations like Promotion and Salary
Senior Executive Assistant (Former Employee) - Indore, Madhya Pradesh - September 11, 2023
What is the best part of working at the company? Supportive staff, working culture, Good timing What is the most stressful part about working at the company? Less Salary and shift timing are so stressful What is the work environment and culture like at the company? Good environment and good culture
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Jobs at Teleperformance
Treat like a machine
CSA (Customer Service Associate) (Former Employee) - Kolkata, West Bengal - September 9, 2023
Salary got on time, but very much work pressure, you have to work like a machine, even they didn’t able to provide good quality headsets and systems , and also they blaming you, you have to complete 8hrs any how, if you didn’t work 7hrs 50 second, its counting HPL 🤣 You have to give butter and sugar to the seniors, then you are…but some people are really very good, but its all about politics , don’t want to write so much otherwise….
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the hardest part of the job,
Customer Support Associate (Former Employee) - Mohali, Punjab - September 8, 2023
the hardest part was to face the politics in team and the favouritism for the selected people. there was no equality and understanding in the team leader. opportunities always goes to the favourite one.
Pros
Na
Cons
Long hours
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Training issue
There is training issue here , they call us on timings like 3AM 5AM 8Am and there is no trainer available here just making hard to employees to commut and leave there sleep
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I have learned many skills
Customer Service Representative (Former Employee) - India - September 3, 2023
I have enjoyed my time period and I met with new colleagues and good management and In India our company always celebrated every festival and make us comfortable and give treats.
Pros
2 days off
Cons
Short breaks and some times more workload.
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Waste of joining, it will effect ur mental health
Back Office Executive (Current Employee) - Indore, Madhya Pradesh - September 1, 2023
What is the best part of working at the company? Nothing doesn't support girls harrasment instead they take off the promotion from the girl who complaints about the manager What is the most stressful part about working at the company? Politics, partiality, no gender equality
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Good place to work.
Customer Support Associate (Current Employee) - Kolkata, West Bengal - August 30, 2023
Salary is a little less but over all a good place to work if you really want to work with full capacity. Sometimes work flow gets high but apart from that you will find an supporting senior who will help you further.
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Productive and very helpful to start your job journey.
Customer Care Executive (Former Employee) - Mohali, Punjab - August 26, 2023
Though many difficulties one has to face, but I tried to overcome the situation with the help of my seniors and work place culture. Teleperformance is a very good organisation to begin your job journey.
Pros
Work from home available.
Cons
Mostly night shift and salary is also not upto the mark of hard work.
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Good place to work and start
Technical Support Executive (Former Employee) - Jaipur, Rajasthan - August 26, 2023
It's a good place to start for a fresher, learning opportunities and growth options are fair to everyone, work with integrity and get recognised, apply for promotion.
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Good place
Network Engineer (Former Employee) - Bengaluru - August 20, 2023
Overall awesome company and professional and team sis is a great future ahead of you and I hope you are doing good and fine and good Sir you said that you have volunteered
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Official response from Teleperformance
August 22, 2023We appreciate you for taking the time to share your experience here at TP. Thank you for your positive feedback!
You can get good salary but you have good communication skills
Customer Executive (Current Employee) - Mohali, Punjab - August 18, 2023
This is one of the best mncs where you can get good salary at a proper time .Moreover there are some processes you can earn more by doing at overtime. Some disadvantages i feel workculture is not góod there is smoking area this impact to outside people
Pros
Lack of yearly hike in salary
Cons
You cab get promotion after 9 months
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Official response from Teleperformance
August 22, 2023We appreciate you for taking the time to share your experience here at TP. Thank you for your positive feedback!
I got to know many things about SBI. But management was in very bad condition....
CSA (Former Employee) - Kolkata, West Bengal - August 18, 2023
What is the best part of working at the company? Very poor management... many girls agents harshed by upper level employees... What is the most stressful part about working at the company? Break management, receiving incentive too much late... What is the work environment and culture like at the company? Very bad, not tolerable , can't speak any more .. What is a typical day like for you at the company? When I gave resignation in TP, it was very typical day for me.
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Official response from Teleperformance
August 22, 2023We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
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Ask a question about working or interviewing at Teleperformance. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about Teleperformance
- What is the promotion process like at Teleperformance?73 people answered
- What is the work environment and culture like at the company?63 people answered
- How often do you get a raise at Teleperformance?60 people answered
- How long do you have to work at Teleperformance before you can go on maternity leave?56 people answered
- How do you feel about the future of Teleperformance?56 people answered
- How has Teleperformance responded to the COVID-19 outbreak?47 people answered
- How are the working hours at Teleperformance?46 people answered
- How did you get your first interview at Teleperformance?44 people answered
- What is a typical day like for you at the company?42 people answered
- What is Teleperformance vacation policy? How many vacation days do you get per year?38 people answered
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