Teleperformance Employee Reviews for Customer Support Representative
Customer Support Representative38 reviews
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Take good experience in teleperformance and good work brand and job secure company in this company you always get a opportunity to get a promotion in this company
No free lunch
Company was good and the process is also very good and productive. While working with teleperformance it feels to work in challenging environment. Also collegues working on floor are very helpful.
Good company. But should have high salary from position to higher position. Managers are irresponsible. Unsupported managers and training team.paritality may happened.
Official response from TeleperformanceNovember 20, 2018
Thank you for your honest review. We see to it that we provide employees a competitive salary which is at par with the industry's standards plus incentives and bonuses to reward them of their hard work. Hope you can share more details via http://bit.ly/TPHR-Form for immediate assistance.
Friendly environment to work and an individual would love doing work here. Learned how to deal with the customers and provide them accurate solutions.
One of the best MNC to work with, as they also provide good career and satisfaction to there emploee, however they have some drawback as well which they have to review it such as pay scale is very less
Rotation shifts, healthy work Environment
Pay scale is less, no leaves
Official response from TeleperformanceSeptember 11, 2018
Thank you for your review. This is very important to us as it will help us know what needs to be improved to provide a great experience for our employees. Rest assured that your feedback is fully noted and will be taken into consideration.
Its a good company with a very good management. It have a nice big cafeteria with free tea and coffee facility. It provides you a cyber cafe. It helps you to competete on international level. Weekly fun.
Free tea and coffee
10 hr shift
Official response from TeleperformanceJanuary 2, 2019
Thank you for the positive comments. We aim to provide a positive and diverse work environment wherein all employees are treated equally, properly and to ensure that we provide a lot of ameneties in the premises. All the best!
It is a Business Process Outsourcing(BPO) company. I have worked there as customer support executive. My work was to handle clients on real time chat. I handled upto three customers at a time. I was flexible with my work shift. The place was good , fun loving. There was no hard thing in the job, but to handle customers with bad mood. I loved solving the problems of the client with ease.
The environment is so good of this company. People are so friendly by nature and they are helpful.i like the work style of this company.it is a good place to learn communication skills.
This job only helps us to enhance our customer dealing skills.. Job environment is awesome...people i met were awesome.. U wll get to know new things...but here in teleperformance degree doesnt maaters the only thing matters is experience
Best colleagues.best environment
Work load..less salary
Official response from TeleperformanceDecember 11, 2017
We see to it to equip our employees with enough training, skills and experience so that they can do their job well and be ready with future career opportunities. Thank you for the review and we wish you all the best!
Handling customer query through emails. Solving all the problems by giving them proper reply by which they satisfy them self. Customer satisfaction is our major goal.
Official response from TeleperformanceMay 30, 2018
Thank you for the review. We see to it employees are knowledgeable and productive at work so they can support and assist their customers efficiently. Please share your feedback with us at http://bit.ly/TPHR-form. Best regards.
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There is no growth in carrier as salary too. The salary increasement is not at 10% after appraisal that is fixed only 1000 in CtC. There is also not any type of bones.
Official response from TeleperformanceApril 30, 2018
We definitely make sure our employees are provided competitive income and great opportunities so that they will be encouraged to work harder. Please share your feedback with us at http://bit.ly/TPHR-form. All the best!
In a nutshell I will say good place to work. If you are a fresher and you get opportunity to start with Teleperformance, you are fine. Its a growing company, may be it can bring stars to your career.
Working hours, weekends.
In Teleperformance i learned many thing like handle people in limited duration of time and convince him.The management of company was quit good as the environment is so nice there is different workplace culture ,the hardest part of the job was continuous working schedule which was so hectic, the most enjoyable part of the job was in company there is different people coming from different cities and state where we all enjoying work together without any stress.
fastest growing company
continuous working schedule
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