TELUS International
3.7 out of 5 stars.
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TELUS International Employee Reviews

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India14 reviews

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3.6Work-Life Balance

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Good work life balance

Indeed Featured review

The most useful review selected by Indeed
Work is easy and the pay is also reasonable for the work done. Good support team and assistance. Incentive for top performers is a plus.
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Great company

The company has an immense reputation.Best company in this type of work.Management and response are fantastic.Helpful staff.You can get an opportunity to work for Google.

Pros

Flexible working hours.

Cons

Pay rate is medium.
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TELUS International insights

Based on 5 survey responses
Areas for improvement
  • Ability to learn new things
  • Ability to meet personal goals
  • Inclusive work environment

A good org with many perks

Journey at telus is quite good till nowLearned a lot here and lead a team first time of 8 people . Little bit polictics but overall good experince. Would recommend

Pros

Good overtime pay, nyt allowance

Cons

Job scurity
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Not so good for QA profiles but some development projects are good

Managers have least respect for their resources and treat them like labours .. not so good for learning but good for work life balance and compensatory benefits
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Mentors r not helpful they will demotivate u

Sometimes felt like cell ur mentors will demotivate u after the training u will felt very demotivated break time should be more it's like 8 hour jail
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I have never seen such a poor HR team in my entire career,

I have never seen such a poor HR team in my entire career, HR of Telus international Pvt Ltd pretend to be very professional but to be very honest they are good for nothing, just to provide you a offer letter to at the time when you decide to leave the organisation they are very lazy and don't care or value the time of employee who is waiting for his offer letter at the joining time to when an employee decide to move on to another company, HR of Telus international Pvt Ltd. only cares about their incentive and they're very unprofessional.
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They dont give work from home option in the pandemic, never cared for employees even requested many times they keep ignoring employees.

Management is worst and they simply come office and chit chat with employees. Not a professional. Everybody except transcription are working from home.

Pros

Coffee only provided by the company

Cons

9 hours of duty and demanding to do high target which is not happen in reality.
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Wonder Culture for work

The culture at Best Company is by far the greatest asset. You can tell that they truly care about the happiness of their employees. It's a really relaxed and calm environment, even though the work we do can be fast paced. -Good Salary -Flexible With Vacation Time -Benefits Great company to work for, Great benefits and work life balance,Interesting Industry, Room for Improvement, Industry Leader, Growing, Diverse workplace.
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Very bad management system

I worked in telus international. In telus very bad management system in india. i would not recommend any one to join telus. Hr manager does fake commitments at the time of interview. Operation manager and team leader are very bad, they are not providing any meals.
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productive and makes everyone feel like a family

feel blessed to be at a place like Telus never planning to leave this family but yess looking for scope of transfers. comfortable with work and play rooms and tools that we work on. facilities are also amazing.

Pros

everything that any one could ask for

Cons

none yet
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productive

stressless work environment friendly culture good managers awesome colleagues growth and personality developement Project Description: - Handling three projects for TELUS a Telecom giant in Canada for TELUS AB region, TELUS BC region, and TELUS Quebec region. Role & Responsibilities: - • Worked with Customers to understand the user requirements and the design of the reports to be developed • Interacting with business to understand the requirement and visualize the dashboards as per the request • Analysed various tables present in database for seven phased TELUS Team- Sales, Pre-design, Design, Activation, TFD, TNAC and Enhance. • Created individual Worksheets and incorporated them into Dashboards with the appropriate filters • Organized data in the reports by using Filters, Sorting and developed well formatted dashboard with containers • Created Filter Actions & URL Actions to link worksheets to the underlying dashboard to give detailed information • Published the dashboard reports to Tableau Server for navigating the developed dashboards in web • Taking care of the weekly, monthly loads on database and Tableau, refreshing the extract, loading the most recent data into target table.
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fun at work

we make fun friday and they always taking care of working place like putting cameras. Security alert it mean fire and earth alert alarm are there and for that drill facility.

Pros

no

Cons

yes long hours but wiyhout payment
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Productive

A very good work atmosphere with every day new opportunities to do. Meet new customers Share ideas Very well managed firm. Challenging All the co-workers with innovative thoughts
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Network Engineer at Tech mahindra

We are providing E2E Network Delivery for Customer at Canada.
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Overall rating

Based on 1,748 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.7 out of 5 stars for Culture

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