TTEC
3.4 out of 5 stars.
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Customer Care Specialist monthly salaries in India at TTEC

Job Title
Location
Average salary
₹ 19,106 per month
18%
Above national average
Average ₹ 19,106
Low ₹ 9,600
High ₹ 32,000

Salary estimated from 7 employees, users, and past and present job advertisements on Indeed in the past 36 months.

Compare all Customer Care Specialist salaries in India

Reviews about Pay & Benefits for Customer Care Specialist in TTEC

Job can be stressful and shift changes alot

I started off as Customer Care and then eventually was trained for Premium Billing. Both jobs were stressful. Most team leads are nice. Shift availability does change and it depends on your QA scores (which are based on how well you solve the member’s problems and how quick the phone call is) as well as how many days you missed at work. Very strict on times for breaks and what you can have in your cubicle space. If call volume is very low, they do offer to send people home but you won’t get paid for the rest of your shift that you were suppose to work. They do pay you during your training period and pay depends on the project your apart of! There are also times they offer overtime! You can get holidays off and get paid for them if you work the day before and the day after the holiday!You do have to keep up to date on different articles for your job because they can change daily and they expect you to do it on your down time. Not many opportunities to advance! If you choose to do health insurance, beware it is very expensive!

Pros

Great pay, paid training, overtime is offered during busy season

Cons

Short breaks, strict management, little room for advancement, high turnover rate, shift availability is based on the length of the call as well as a check sheet you are graded on
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Great company to work for

TTEC is a great company to work, only down side is the pay is pretty low and the wait for benefits They promote within and quicker than most other companies I've seen.Would've have loved to stay and grow with the company but I was offered a better higher paying position

Pros

Supportive staff, great training

Cons

Starting Pay
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Seasonal employment

If you're starting out on a work-from-home Journey this is definitely the company to work for. It is only seasonal for the holidays and usually starts hiring around September/October for training working through till February.

Pros

Work from home/ may hire in full time

Cons

Low salary /only seasonal
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See all TTEC Customer Care Specialist reviews about Pay & Benefits

How much does a Customer Care Specialist make at TTEC in India?

Average TTEC Customer Care Specialist monthly pay in India is approximately ₹ 19,106, which is 18% above the national average.

Salary information comes from 7 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

  • TTEC
  • Salaries
  • Customer Care Specialist
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