UnitedHealth Group
3.7 out of 5 stars.
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UnitedHealth Group Call Center Representative monthly salaries in India

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16% Above national average
Salary estimated from 8 employees, users, and past and present job advertisements on Indeed in the past 36 months.
Reviews about Pay & Benefits for Call Center Representative in UnitedHealth Group
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Great management, great pay
Management was great in the department I worked in. The pay was very good. I felt like I was able to help the members when they called in. There were a lot of resources available to assist with daily tasks. Overall job assignment was easy and goals/metrics were easy to achieve. The only complaint was that we were often randomly given other tasks to do that were stressful and put us behind with our metrics.
Pros
Good pay, good benefits, good management
Cons
Random assignments to other departments, turnover
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Good pay and bonuses but very busy call center
Great pay and bonuses but the call center were extremely busy and stressful. The company provided meals treats during holidays. Also, gifts are sometimes given out with the company logo.
Pros
Good hourly pay and bonuses
Cons
Stressful call load.
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Not a long term career path
I worked as a call center rep & the amount of work you have to do is RIDICULOUS! You are basically a community worker, call center rep, and assistant all in 1. For example. If a member is calling only for BENEFITS, you are to quote them their benefits, then expected to help look for a doctor, set up an appointment, AND transportation. Not to mention, there are so many different systems you have to utilize. Their employee metrics for bonuses are extremely high & unrealistic. I don’t recommend being a call center rep with this company.
Pros
Work from home
Cons
Short breaks, unprofessional management
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How much does a Call Center Representative make at UnitedHealth Group in India?

Average UnitedHealth Group Call Center Representative monthly pay in India is approximately ₹ 17,076, which is 16% above the national average.
Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.