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UrbanClap
3.8 out of 5 stars.
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UrbanClap Employee Reviews for Customer Service Representative

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3.4Work-Life Balance

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Found 3 reviews matching the searchSee all 71 reviews
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Productive and funplace to work

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The most useful review selected by Indeed
learnt business management techniques and dealt with customer care services . the most enjoyable part of the day was to deal with different type customers every moment and the race to finish the task within the prescribed the time period, as there was targets given there to each one and it was hard to complete the targets each day but then it was a great experience.
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The management was good and the best part was that they all were very approachable and helpful.

You get liberty of owing your work. Great company to start your career and it does give you opportunities. One just needs to be very passionate and career oriented.
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Worst management

I did not like urban clap because of poor management,they don't have proper trainer, and training pattern. They will take you, and ask you to leave, just because they think you cannot do that.

Cons

will ask to do post shift almost everyday without paying anything, no cabs, worst management, unwanted quality control.
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Overall rating

3.8

Based on 71 reviews
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Ratings by category

3.4Work/Life Balance
3.4Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.7Culture

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