UrbanClap
3.8 out of 5 stars.
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UrbanClap Employee Reviews for Customer Service Representative

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learnt business management techniques and dealt with customer care services . the most enjoyable part of the day was to deal with different type customers every moment and the race to finish the task within the prescribed the time period, as there was targets given there to each one and it was hard to complete the targets each day but then it was a great experience.
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You get liberty of owing your work. Great company to start your career and it does give you opportunities. One just needs to be very passionate and career oriented.
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I did not like urban clap because of poor management,they don't have proper trainer, and training pattern. They will take you, and ask you to leave, just because they think you cannot do that.
Cons
will ask to do post shift almost everyday without paying anything, no cabs, worst management, unwanted quality control.
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  1. Customer Service Representative