Willis Towers Watson
3.6 out of 5 stars.
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Willis Towers Watson Employee Reviews

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You can take retirement here. Good salary hike.No Stress of work.Training Benefits like Coursera.Job securityManagement is good.As I said you can think about your retirement here once you make a plan about stick to the one job
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Provided training required to succeed. Support staff to assist with issues. I would have returned for a 2nd season but I was offered a full-time position with another company. I wish WTW was full-time.
Pros
Good pay, bonuses based on your performance, great support system.
Cons
Seasonal
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Horrible company! I understand that people need to be flexible but not when it comes to supervisors contradicting each other. Do not expect to be paid an application fee, you get a monthly bonus of $500 and that is ONLY if you do not get points. Points for a day off not planned, points if you’re late, Points if you fail QM. They don’t pay enough an hour to be taking any of your bonus away. People that still work there it’s out of habit. Micromanaging at its finest. Make sure you use the restroom quickly if you’re not on break, that’s an unscheduled break!
Pros
It’s a job if you’re desperate
Cons
Don’t go in unscheduled break to the restroom.
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A lot of clients will get thrown at you. Training on new clients only last for maybe two days and they put you on live calls after. It is Not for everyone!
Pros
Sitting down
Cons
Workload
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no raises, no benefits. unprofessional managers, unorganized. no real advancement, high turnover, its a disappointing job. work here for money but move on ASAP
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Very clickie environment. Not professional was not helpful in training, toxic environment to the point I quit. In 4 years I was there I was never appreciated and never said thank you for anything. Management was all about themselves.
Pros
Benefits
Cons
Overworked underpaid
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Pros - solid and predictable job that's stableCons - longer hours and expectation that you'll always be available, micromanagement of work on occasion
Pros
solid and predictable job that's stable
Cons
longer hours and expectation that you'll always be available
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Et attention à un certain service burn out assure au bout de 3 mois. Promesses non tenues et si vous avez le malheur de tenir tête c est la porte. Ambiance délétère. Pire expérience de ma vie pro .
Pros
Salaire
Cons
Ambiance manager exécrable
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Working here is literally like the movie office space. If you make a mistake, not only do you get to hear about it once, you get to hear about it from four other people. Let me tell you about personal time, if you have to take a s*** you have to go in personal status. If you take longer than 5 minutes, you will hear about it in your email and instant messenger while working at home. It's kind of ridiculous. If you enjoy being micromanaged to death, go ahead and apply.
Pros
Working in your sweatpants at home
Cons
Bad pay, bad hours, and micromanagement to death.
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Unrealistic schedules, people calling in were rude, management treated you unfairly and made it clear who their favorites were. Training was okay, but when you are out of training you're basically on your own.
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Great place to work overall. Pay is low. Bonuses low for seasonal employees. Only offers seasonal employment with possibility of full time. Will move you to different positions in company when work is slow after busy season. No benefits for seasonal employees. Pays for licensing fees.
Pros
Free lunches during busy season. Gift cards
Cons
Systems failed too often
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It was a good place to work with associates that work hard and have a good attitude. Like all corporations, however, there is a culture and that culture will bring you down. There are processes that will make you scratch your head.
Pros
Great benefits and pleasant place to work
Cons
Corporate culture that makes you bang your head against the wall
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Job culture is good. Pay was good. As well as work life balance, you could move up but only if you work extra hard. Management is good. Went through contract
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The leads have drastically changed. The fact that they base their bonus structure off of your conversion is a huge deterrent. Especially when your leads are almost always unqualified outside of the AEP and OEP timeframes. Not to mention our work from home team dwindling down from 26 agents down to 8... They can't retain if they provide you non qualified leads and then penalize you when you can't sell to them. You will also pay tax on the gift cards they "gift" you during busy seasons... I'd of personally preferred cash.
Pros
Prizes and cash awards during the AEP season.
Cons
Management. Time is monitored to the t. Leads are hot garbage.
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Everyone is extremely nice and the company cares for you and your well being. They seem to have great work life balance and are overall very flexible for their employees.
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Now that the Benefits Delivery division is under new management, it has to be better. Hopefully no more promotion based on if the operational leader likes you or not and it's now based on actual ability
Pros
Great people, pension plan, generous bonuses
Cons
Politics, low compensation
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it was a great place for the first few years, but the job duties and culture changed over the last few years. A lack of growth and opportunities. Be careful with the Aon merge.
Pros
Friendly people
Cons
Shifting of job duties and unchallenged
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People do not properly train and they act very strange which is very unprofessional. Diverse people are obstacles to your success. No teamwork and much studying to survive.
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Willis TW is a solid company and you can grow as long as you have a manager who is invested in your career, and are a member of a profitable team, otherwise, you stagnate
Pros
Good benefits, professional organization, great office enviornemnt
Cons
Culture changed with Towers Watson take over
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Although Im sure it differs, IT is a great place to work and be part of the team. The Management are fair and organised and communication was always good
Pros
Great environment
Cons
Uncertainty/job security
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Great place to work for a good career and development in your life. Flexible and generous to let you explore the world and many fields of work so I can highly recommend them.
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