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WNS Global Services
3.7 out of 5 stars.
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WNS Global Services Employee Reviews

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3.6
Work-Life Balance

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Supportive and Motivating work Culture

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I worked more then 4 years in WNS Global Services in corporate accounts team. I learned a lot and i enjoyed my full tenure. professionalisim and co-opeartive team. well comminicated for mission and goal achievement. In summary i had a very good experinece in WNS.

Pros

Transportation and copensating leaves

Cons

Pay was not that great.
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Toxic

When i started working here, the work isn't stressfull that much. They help you a lot and made sure you learn. The environment is realxed and chill BUT as the pandemic started, the company has shown their true colors. THEY WON'T CARE ABOUT YOU. The management is really terrible. Gave me so much anxiety working in that company. TLs are actually helpful and nice but the management? Realy sucks. So many employees (mainly agent) had resigned already like me bc the company is so toxic. They don't care if you understand the training. so fast paced and just overall, frustrating to work there. I feel traumatized working at a BPO company because of them.

Pros

Gain Friends that will help

Cons

Toxic management
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Productive. Pro Agent.

The Company offers a lot of opportunities. Pro agent all management are friendly. Big help during pandemic provide equipment for work from home/work at home

Pros

Open for overtime/RDOT

Cons

Dispute in salary. Lunch and breaks is not on time.
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fun place to work

at this place performance doesn't matter who you know matters more and it's sad that this is case of most work places. hard work in this place keeps most people in the same position for years because this job is not for anyone its difficult to do this job most days and with a job that comes with this high level of stress its not a good thing to still have unfairness because that's the kinda thing that creates a " i don't give s!!t" attitude amongst the staff and if things continue like this i don't think this campaign is gonna last much longer they are damaging their own campaign without realizing it its so sad

Pros

none

Cons

30 min lunch horrible management
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Stressful

Its stressful to work there. There is no transport and no benefits. There is no safety and explicity when it comes to disclosure on diseases I.e Corona virus.

Pros

No

Cons

Long hours
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Awesome environment to work with Wns

5 DAYS Working in a week .Good incentives And Unexpected Overtime is just Amazing to earn.Need Strong read skill to Understand Policy.Co-workers are very Helpful for learning Process.

Pros

Free Launches and Skill Adhesive Training.

Cons

Medical Facilities and Cafeteria Available.
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Stressful and unfair

Very stressful and toxic environment. Management does not follow the set rules and regulations. You can easily apply for a job and at appointment, they put you in another position.

Cons

Long hours
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It's productive friendly and busy workplace...

It's a great company to work for, helpful managers, there is no wait time on the calls mostly my campaign was a bit challenging British billing but the more calls u get the better u get

Pros

Gift cards vouchers

Cons

Long call que
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Fast paced working

Wns was a very fast paced working experience and they always found new ways of improving customer experience.we were also constantly trained in other fields such as smart technical support and we were taught to put ourselves in the customers shoes which helped greatly in giving great customer service

Pros

Uncapped commission

Cons

Change in time
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Productive but not fun to work at

Management is really bad as there is no growth due to favoritism. Managers only give those individuals opportunities no matter how hard you work you are not recognized.

Pros

Working hours

Cons

Always queuing/ bad management
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Good money very bad management

I worked at WNS for 2 years and it was great I had a good work balance I even became a mentor in just six months becuse I had experience, after my manager at the time resigned I was placed into a different team that had a completely different culture she was a bad team leader I was demotivated, so the it's a good company with bad management and this was at the Centry city site.

Pros

Commission and mon-friday

Cons

30 min lunch bad managment
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Worst

Worst environment with more stress work and providing same salary for years without any hike .i suggest everyone noT to join in this organisation please

Cons

Long hours
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Vizag

Very good and well company...all the staff and very nice company ,the company is looking very classic , the team leaders , quality associates ,managers all are very good persons
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Fairly good place to work

Loved working there. Got on well with the colleagues I worked with. They didn’t extend the lease when due up, closed our offices and made most of us redundant. They knew they were going to do this before Covid hit the world. If I’d known, I would have applied for jobs whilst being furloughed.

Pros

Lots of event days, with free food

Cons

Not enough training
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Pathetic and Exploitative environment

Work culture is sincerely pathetic at this company. Company treats its employees like vermins and cockroaches.Salary is the most lowest in the industry with no night shift allowance for 6 months and overall pathetic experience.

Pros

None

Cons

Low salary, no night shift allowance for 6 months, no work-life balance at all.
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Good salary ang learn a lot things

It was good but sometimes higher authorities are little biased.They will help you in whichever you need related to work but when it comes to understanding and patience with your process.they are not

Pros

free meal

Cons

short breaks, lots of work
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Relaxed and rewarding company

The company paid wellas we got to choose our hours of work.management did well most of the times. There were opportunities for growth. No medical aid but a good co. To work for

Pros

Nice incentives

Cons

Long shifts
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Not good for any kind of person. Worst environment.

Lots of inner poltics specially in Tropical process, shipping logistics department. Worst peoples and worst management. No appreciation, no growth. People do not value your work.
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Fun work place

My profile was a bit stressful but it was a good experience. I have learned many things here. Managers have been pretty good and supportive at every point so the stress was not a matter of concern.

Pros

Free transport

Cons

None
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Stressful environment

Never wish for any of close friends or family members to work at wns global services that not a good company to work for ,they don't pay public holiday ,no benefits, management is micro managed ,no study leave , everyone in leadership is against agents , no coffee no WiFi that a no good company from me come that all I can say.they always tell employee about india

Cons

Long hours, working on public holiday
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Not much good to say

They need to care more about their employees well being & not treat them like their just a number making the company big numbers. Have systems in place to help employees grow their career

Pros

No pros

Cons

Short break & poor management. Shows almost no concern for their employees
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Overall rating

3.7

Based on 2,624 reviews
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Ratings by category

3.6Work/Life Balance
3.1Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.6Culture

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