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WNS Global Services
3.7 out of 5 stars.
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WNS Global Services Employee Reviews in Port Elizabeth, Eastern Cape

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3.6
Work-Life Balance

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It's fun place to work at

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I enjoyed working there fun environment gained al lot experience money it's ok for a starter management was great supportive list of training was done

Pros

Free pop corns

Cons

Long hours though
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No fun at all

Stressfull.team leaders are not willing to help must seek help from other department's if you do not understand something.Team leaders always shouting making you feel less of a person.Terrible place to work at would not reccomend anyone.

Pros

None

Cons

Unfriendly environment
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Productive and fun

It was very fun working at WNS, working with people with different characters but treating each other in a fair way.The bosses treated everyone equally.

Pros

Free popcorn every first Friday of the month.

Cons

Short breaks
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Stressful and demotivating

There is a high volume of work and hours are very long, its very exhausting and depressing. There is no compassion and spirit of UBUNTU. However it is great place to start, I acquired alot of skills.

Pros

Youth Empoyment

Cons

Long hours and exploitation
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Stressful

Its stressful to work there. There is no transport and no benefits. There is no safety and explicity when it comes to disclosure on diseases I.e Corona virus.

Pros

No

Cons

Long hours
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Stressful and unfair

Very stressful and toxic environment. Management does not follow the set rules and regulations. You can easily apply for a job and at appointment, they put you in another position.

Cons

Long hours
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Very stressful for a business who has goals and wants to grow in a company

Would NEVER recommend it to a graduate because it will be a waste of time for the person. There is no growth what so ever. You will want to resign and leave immediately.

Pros

N/a

Cons

N/a
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N/a

Benefits such as subsidized medical aid, provident fund and annual bonus should be given to employees, but none of that is considered for non managerial positions.
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Every worker is valued, behave and keep doing your work and you should be fine

WNS is a good company especially when you are passionate about being a call centre agent. And there is growth for a person that wants to pursue that career.

Pros

Salary is always on time and always accurate

Cons

The shift schedules
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Thrash company

Experience there was really bad. If you were not sucking up to team leaders and management then you were ging to get tough treatment. Long hours with no transportation for workers of the graveyard and day night shift. Leave days were always denied or separated with days in between. Favoritism was their thing cause most employees got away with a lot of things that others got fired for.
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Challenging workplace

I like the working environment and the people i work with, i have learned a lot within the company and i have much experience now, the management is also very helpfull. Its a comfortable environment to work at.
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Personal Growth Career driven

Great environment excellent for new graduates seeking to be in the cooperate field, the environment is very youthful and vibrant, students would thrive

Pros

Great working hours

Cons

No employee benefits like a shuttle or residential area
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Very rubbish company

Very poor treatment of staff. Absolutely no growth possibly. No integrity towards staff by lying to them about commission structure. Very dictator type of leadership
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call center enviroment

i like this work environment,it allows an individual to take initiative and responsibility to handle all situations and being able to handle life issues
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Fun workplace

Fun environment to work in, great working hours and there is enough room for growth.Team leaders though need leadership training and to know how to behave on a professional platform
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very stressful

Very stressful work environment they don't even want to pay properly. The team leaders think they own the people working there they are unprofessional
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Bad working environment,

Bad working environment, straining work hours and bad behaviour, slim chances of you getting to go home when you're sick, they don't even worry about anyone's health or personal problems.

Pros

Enter at your own risk

Cons

Enter at your own risk
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Stupid place to work at

You work for a company that does not reward you. There is no growth in the company and its very stressful that you dont have time for yourself. Its definitely not a nice place to start your career
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productive

Wns was a wonderful company to work for. The company has a good structure and i enjoyed working for them. The most enjoyable part of my job was to work with my agents and see them excel from a low to a high. It was satisfactory and brought great joy to work with amazing agents and different personalities on a daily basis.
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Billings agent

Balance enquiry billing enquiry desputes escalations technical faults high volume calls irate clients very fast paced and micro managed not for the faint hearted will teach you life long lessons
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Very fast paces workplace

I enjoyed working for WNS but the call centre is not for me, I can handle pressure very well hence I was nominated as the Best Call Centre Agent twice but still is not for me. I have learnt more communication skills and patients.
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Overall rating

3.7

Based on 2,624 reviews
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Ratings by category

3.6Work/Life Balance
3.1Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.6Culture

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