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WNS Global Services
3.7 out of 5 stars.
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WNS Global Services Employee Reviews for Agent in Port Elizabeth, Eastern Cape

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3.6Work-Life Balance

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Found 6 reviews matching the searchSee all 2,629 reviews
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Billings agent

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Balance enquiry billing enquiry desputes escalations technical faults high volume calls irate clients very fast paced and micro managed not for the faint hearted will teach you life long lessons
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Thrash company

Experience there was really bad. If you were not sucking up to team leaders and management then you were ging to get tough treatment. Long hours with no transportation for workers of the graveyard and day night shift. Leave days were always denied or separated with days in between. Favoritism was their thing cause most employees got away with a lot of things that others got fired for.
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Not a good site to be pe noooo

Wns pe is ran like a family business between the ops they treat agents like slaves you get sick they send you to a sick bay with no nurse no pills yho

Pros

None

Cons

Long hours, salary 4875
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Long hours, awkward shifts, low salary

Typical day at work includes dealing with angry, happy, sad and miserable customers. Dealing with technical related issues such as internet and telephone issues. I've learned a lot in my 10months thus far, learnt to deal with customers on a daily basis. solving their problems as quick and effective as possible.

Pros

No real Pros

Cons

Long hours and low salary
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Productive and a good company

Good cultural work place and has growth within the company Different personalities Able to learn more everyday Opportunity to always improve work productivity

Pros

Work functions

Cons

Long work hours and littles lunch times.. Only 30 minutes for lunch
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No fun work place at all

I have learned this is one one company that knows how to make people to work hard,no proper communication from management and its certainly not a great work place. No respect of other cultures. The only thing that's positive is seeing my collegues.

Pros

None

Cons

Long hours
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Overall rating

3.7

Based on 2,629 reviews
5
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4
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3
686
2
172
1
169

Ratings by category

3.6Work/Life Balance
3.1Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.6Culture

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