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WNS Global Services
3.7 out of 5 stars.
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WNS Global Services Employee Reviews for Customer Care Specialist

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3.6
Work-Life Balance

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Found 17 reviews matching the searchSee all 2,623 reviews
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Good place to work

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management was not that good but apart from that everything was fine worst experience with transport. due to the shift time, there was no time for personal time
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Good Learning

Good experience and exposure to a variety of work areas. Learning platform. International business travel opportunities were provided. Overall a good experience.
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wounderful industry

wns in one of the best bpo industry as per my experience i got so many benefit their like salary on time good environment of work very good transportation system excellent company management.and always get more than as per my expectation from this industry
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Good as compared to other BPOs.

There is no personal life if you are working in call center. Rotational shifts Rotational week offs. Bad Leave policy Low Salary Try for other departments

Pros

Makes you ready to work in tough environment
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Great work environment

It was a great experience working at WNS. I learnt a lot about how this bpo industry work and enjoyed working in this company. Good management,staff and process proves that it is one of the best company.
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Excellent work culture.

The work culture is excellent. There's a sense of job security among the employees. Perfect organization to start your career. The average tenure of employees working there is around 04-05 years.

Pros

Job security, growth prospects.

Cons

Less salary
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Very Good

It was my first MNC job its like i am experiencing every day a new thing..I am always ready to adapt new things & experience working with is overwhelming.
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work

Handled Aircel Customer,Plan change,Customer plan explanation,Resolving their Network issue over the phone.Technical issues resloved over the phone.Bill explanation.
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Last minute .com

Handling airline tickets related issue, hotel packaging, theatre booking issues. Airline tickets issue such as date change , return booking , refund request, name change request. hotel bookings such as date change cancellation request hotel change request. theatre booking date change , name change , cancellation.

Pros

Yes provided

Cons

Did overtime several times
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fun work place and was productive

working there was fun. environment and people were awesome. management was great. everything seemed easy. I learned how to talk to a person professionally and how to handle them when they are happy,sad,frustrated etc.
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cool working enviroment

nice and friendly place to work at. management was very supportive and encouraging. i learnt about Motor Insurance and fraud and staged incidents. co-workers were wonderful people, with very minimum politics and helping each other to grow. As everyone were so helpful and encouraging, even complex case was easily resolved.
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Learning Atmosphere

A great learning experience. Dealing with customers based in UK not only improved communication skills but also added lot of confidence in my personality.The company also taught team work and sustaining pressure at work place

Pros

Healthy working atmosphere

Cons

Night shifts
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Good company to start your company as a fresher

A very good company to start your career as a fresher. I learned from management how to be practical. The hardest part of the job is salary package is low and the good point is WNS is itself a Brand name.

Pros

Brand Name

Cons

Less salary
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excellent experience

i learned how to be confident when we dealing with our clients and customers, how to resolve their issue as business requirements,

Pros

flexibility in shifts and timeings

Cons

job security
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Nice work place for work

Nice work place for work and environment is good. Management is helping and supportive.

Pros

.

Cons

.
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working for Aviva insurance

Working with the collections process for Aviva insurance. in ablended process.

Pros

pick & drop

Cons

split off
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fun place to work

Being with WNS was always fun since the company is so big and the kind of infrastructure... one will definately not miss the exposure to various people and modernism.

Pros

free coffees

Cons

strict breaks
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Overall rating

3.7

Based on 2,623 reviews
5
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4
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3
687
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171
1
165

Ratings by category

3.6Work/Life Balance
3.1Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.6Culture

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