WNS Global Services Employee Reviews for Customer Service Representative
Customer Service Representative145 reviews
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Used to receive calls from customers to place orders on products and also answer queries of customers regarding delivery of products, wrong product send and also inquiry about bill related issued for UK people.
This company is the best place to learn and work. I have very good experience this company. People, Management I liked everything of this company. If they pay the employees as per the standards of the company. I think it will be one of the best place to work till retirement.
In WNS i was working For British Airways process in Claim Settlement Department, we were trained well for who to write mails to passengers and how to settle the claims. The Process was so well managed that their was no workload if you know the process well. The best thing was 7.30 hrs shift full of fun.
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The best thing in this company was transport facility as all were provided with safe cabs and TT. If last drop is a girl then security is provided and drop her till her home place. About the Work environment good and secure. The most enjoyable part of the job is Fridays.. Every Friday we use to have FUN Friday. About the Co-Workers all are helpful and enthusiastic. The hardest Part of the job is to maintain TAT and Productivity and also to get rid of complaints. SALARY provided is very less
coupons were supposed to be taken and that coupon amount used to get deducted from our salary.
if the work load pressure raises, we were suppose to work on Saturdays.