WNS Global Services Employee Reviews for Senior Associate
Senior Associate280 reviews
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Stressfull.team leaders are not willing to help must seek help from other department's if you do not understand something.Team leaders always shouting making you feel less of a person.Terrible place to work at would not reccomend anyone.
Worst place to work with. It is not at all employee friendly. Managers are very rude and need just servile guys. Processes get rammed down very frequently. Employee abscond this company. Once you joi you will regret your decision.
Long hours, no compensation, poor transport, poor culture, immature Managers
There is a high volume of work and hours are very long, its very exhausting and depressing. There is no compassion and spirit of UBUNTU. However it is great place to start, I acquired alot of skills.
Long hours and exploitation
For a person seeking experience i would recommend not for a person who is already working or has gained experience you learn new staff on a day to day basis which is good some of the mentors are not willing to assist it's sad
Very long hours short lunch 30 minutes
at this place performance doesn't matter who you know matters more and it's sad that this is case of most work places. hard work in this place keeps most people in the same position for years because this job is not for anyone its difficult to do this job most days and with a job that comes with this high level of stress its not a good thing to still have unfairness because that's the kinda thing that creates a " i don't give s!!t" attitude amongst the staff and if things continue like this i don't think this campaign is gonna last much longer they are damaging their own campaign without realizing it its so sad
30 min lunch horrible management
Wns was a very fast paced working experience and they always found new ways of improving customer experience.we were also constantly trained in other fields such as smart technical support and we were taught to put ourselves in the customers shoes which helped greatly in giving great customer service
Change in time
Its a great place if you want to push yourself but its a very stressful environment and high call volumes
Typical day at work was stressful everyday. I learned to multi task and work under pressure. Honestly great place to start but gets very depressing .
Great working hours
The rest terrible
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Jobs at WNS Global Services
Senior Associate positions
India - Associate / Sr. Associate- Ops - Customer Service Voice (Travel)
30+ days ago
This was my first job. And I was not aware about WNS when I called my friend I informed him that I got job offer letter, then he asked about company name and I was like something like WNS company. His reaction was like dude you got offer letter and you are going to work with WNS company and it's a MNC company. One of the leading BPO industry. Then I came to know about WNS. Yes it was a good experience with WNS
According to me, WNS is not compliant more especially when it comes to labor laws and processes. Secondly, when it comes to meeting service level agreements with its clients, the internal processes are manipulated by employees, such that a true reflection of customer ratings is blurred. I prefer to work for companies that are transparent and live up to their values and brand.
Very decent place to work, WNS tries their utmost best to assist all of their employees as best as possible
WNS is a multicultural company that strives for excellence in everything they do, they assist their employees wherever and however possible in terms of training, off days, pay advances etc.