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WNS Global Services
3.7 out of 5 stars.
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WNS Global Services Employee Reviews for Senior Associate in Port Elizabeth, Eastern Cape

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3.6Work-Life Balance

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Challenging workplace

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I like the working environment and the people i work with, i have learned a lot within the company and i have much experience now, the management is also very helpfull. Its a comfortable environment to work at.
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No fun at all

Stressfull.team leaders are not willing to help must seek help from other department's if you do not understand something.Team leaders always shouting making you feel less of a person.Terrible place to work at would not reccomend anyone.

Pros

None

Cons

Unfriendly environment
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Stressful and demotivating

There is a high volume of work and hours are very long, its very exhausting and depressing. There is no compassion and spirit of UBUNTU. However it is great place to start, I acquired alot of skills.

Pros

Youth Empoyment

Cons

Long hours and exploitation
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Good people/bad company

The people who are working for the company are not bad(team members,management people etc)HOWEVER,the company does not value the employee's well being.Reason I say this is because they treat their workers like pawns(high turnover) and to a certain extent I suspect that workers(more especially agents) are being exploited.

Pros

Learning something new

Cons

Long hours/Poor systems/Unreasonable expectations
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Productive

It is a very nice place to work in but a few things could be changed so that employees are happy and productive. Management could change the communication so that employees are not always resigning.
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Productive

Escalations Outgoing calls to customers Solving customer queries Unorganized work structure Dealing with angry customers Doing the same thing every day

Pros

Exposure

Cons

Salary and long hours
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fast paced and good environment

As a employee of the company i find the company a fast paced and yet challenging environment to work to. Company has tought me the importance of being calm, de-escallting problems and dealing with different customers

Pros

fun and exciting workplace

Cons

long hours
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A fun place but no growth

Fun workplace however there is limited growth opportunities. WNS is a friendly working environment but I dont see growth even after my probation period. The salary stays the same no incentives

Pros

Friendly co-workers

Cons

Shift scheduling
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Fun workplace but exhausting.

Enjoy yourself at work. Feel comfortable around your co-workers. Learned to give great customer service and have great communication skills.

Pros

Free internet

Cons

long hours
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fun and ambitious place

It is a very vibrant place to be at and you learn new things every day the staff trys at all times to accomodate each other the hardest part its working night shift and the allowance doesn't show.I enjoy being here because you meet new people and learn new things every day.

Pros

monthly incentives for attendance

Cons

long hours
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Overall rating

3.7

Based on 2,630 reviews
5
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4
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2
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Ratings by category

3.6Work/Life Balance
3.1Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.6Culture

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