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WNS Global Services
3.7 out of 5 stars.
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WNS Global Services Employee Reviews for Senior Customer Service Representative

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3.6
Work-Life Balance

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Nice

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i started my career with WNS. Being a fresher it was a nice experience to learn a lot of things. Learnt time management. Very supportive leads and management is also good.
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An Excellent Company to work with

An Excellent Company to work with a lovely and friendly environment.Amazing training and coaching staff.Wonderful working atmosphere.Learn, work and fun all at the same time.Best company I had ever worked with.I would blindly recommend anyone to work with WNS.Amazing, awesome,lovely, smashing and wonderful experience.

Pros

Free movies

Cons

On time as per roaster
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Work Culture is very Professional & Fun at workplace

Job security is there with this company, work culture is very professional, Training's are awesome you can grow with this company and too good company to serve your whole life and retire from this company.

Pros

Transport is best, Employee centric company

Cons

Not a Good Paymaster.
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Na

Wns is awesome but expedia process management not so great... However travel process is amazing but few people to help if needed. Overall not a gud experiencE
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Poor management

Hiring process was complicated. Good cafeteria. WFM not professional. Transport well managed. Perks not good. Management not good. FNF settlement proper

Pros

Salary on time

Cons

Poor management
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Management of this company suck. They do not listen to any of the staff concerns

One is expected to work like a machinr. Managment doea not sympatise with staff. We know the cusyomer comes first but no matter how hard you try to speak to a difficult customer at the end of the day you are the one who will sign a warning. Management always rules youas being wrong

Pros

Na

Cons

Na
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Good place to work

Very Dynamic, quick to learn, free to changes and feedback, very positive and self motivated. Always try to excel my targets and learn more. Good training and recognition. Environment good.
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Best experience with and.

Feel good while working with WNS. Spend 5 years and have strong experience of WNS. All colleagues are helpful. Management was friendly. So never feel stressed.
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good place

accomplishes department objectives by managing staff; planning and evaluating department activities. Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job.
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Work life balance company.

WNS is global leader in business outsourcing, has multiple offices across globe. Its growing company, with appreciating employees hard and commitment.
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Extreme partiality and favouritism

Managers are bloody damagers. They exploit employees to their full extent. Jobs are secured only of those people who are the favourites of the manager. The operations and quality people target tenured employees so that they leave their jobs. Once tenured employees are left they fill their positions with freshers who are hired on a very low salary. The managers dont think about tenured employeex
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Good work place

Nice platform to build ur career,friendly environment, wonderful managers and the rest management team,all are helpful to one and another,never felt stressed out
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long time since i quit

you really should not be asking me about this company anymore. i am writing this just to fill up the 150 characters. i left company more than 10 years back now lots must have changed it was always a good company.
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Good Employer

Day may be stressful Learned advanced managerial skills, KYC and AML Stakeholder engagement Certified WNS trainer Multiple training engagement and better exposure increased my confidence to face challenges
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Overall good

WNS is a great place for freshers. I have worked for 5 years and it was an amazing journey. Learnt a lot and overall it was a great experience. I would recommend to people who looking to start their career.
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Airlines and Reservations

It was on one of the wonderful experience working for WNS, a part of Godrej because i worked for the Airlines Administration Dept. I got a proud chance to be a part of 700 airlines all across the globe. The management had its procedures and policies to follow where the work Rewards, Celebrations and get-to-gathers were organised on a timely basis. Work pressure is always there so that was completely fine as we were being paid to handle it well. Making airlines -hotel - car reservations was the most enjoyable part of the job as we got a chance to see the beautiful world online .

Pros

Free meals and transport

Cons

Strict work
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fun with work

Making trackers to monitor the scores given by the passengers to associates working in WNS. Making sure the Quality guidelines are met for my team and my on a regular and consistent basis.

Pros

free transportation
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Good cafeteria

Good learning experience,working environment was friendly. Every month team outing ,pot luck, very good cafeteria. Flexible work timings. Company transport provided.
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Good Company

I had very good experience with WNS and if you want start your carrier in reputed and balanced company then you are most welcome in WNS..about work environment, its awesome!
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Fast Pace Work Enviorment

Very fast pace voice call process. Makes you take quick decision which helps you to learn fast. Schedule is a challenge as its a 24/7 job. Growth is slow
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Good place to start

It is pretty useful for freshers to kick start their career to gain their confidence, but cannot stick there for long.Job can be monotonous.Management can be biased at times. 'Just come, do your work and leave' attitude is preferred.

Pros

Friendly work environment

Cons

Lots of rules, personal life can get disturbed
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Overall rating

3.7

Based on 2,622 reviews
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Ratings by category

3.6Work/Life Balance
3.1Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.6Culture

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