WNS Global Services Employee Reviews for Senior Customer Service Representative
Senior Customer Service Representative101 reviews
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Job security is there with this company, work culture is very professional, Training's are awesome you can grow with this company and too good company to serve your whole life and retire from this company.
Transport is best, Employee centric company
Not a Good Paymaster.
accomplishes department objectives by managing staff; planning and evaluating department activities. Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job.
Managers are bloody damagers. They exploit employees to their full extent. Jobs are secured only of those people who are the favourites of the manager. The operations and quality people target tenured employees so that they leave their jobs. Once tenured employees are left they fill their positions with freshers who are hired on a very low salary. The managers dont think about tenured employeex
It was on one of the wonderful experience working for WNS, a part of Godrej because i worked for the Airlines Administration Dept. I got a proud chance to be a part of 700 airlines all across the globe. The management had its procedures and policies to follow where the work Rewards, Celebrations and get-to-gathers were organised on a timely basis. Work pressure is always there so that was completely fine as we were being paid to handle it well. Making airlines -hotel - car reservations was the most enjoyable part of the job as we got a chance to see the beautiful world online .
Free meals and transport
It is pretty useful for freshers to kick start their career to gain their confidence, but cannot stick there for long.Job can be monotonous.Management can be biased at times. 'Just come, do your work and leave' attitude is preferred.
Friendly work environment
Lots of rules, personal life can get disturbed
Good job culture however inflexible late night working hours. Allows healthy competition for staff due the large size of the organization, staff has to continuously hone and enhance their skills to ensure management oversight and timely recognition.
Inflexible shifts & moderate salary benefits