WNS Global Services
3.7 out of 5 stars.
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WNS Global Services Management reviews

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One of the most Respectable and oldest BPO in India.Management is always approachable, however you need to follow protocol.You get to learn a lot. Good experience.
Pros
Good management
Cons
Rotational shifts
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Worst place to work with. It is not at all employee friendly. Managers are very rude and need just servile guys. Processes get rammed down very frequently. Employee abscond this company. Once you joi you will regret your decision.
Pros
Nice location
Cons
Long hours, no compensation, poor transport, poor culture, immature Managers
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If noted 6 day lives after lost your job permanent and any basics no objection can't provide other any trust certificate similarly other HR management not joine againe so that do not work wns company no career
Pros
No free lunch
Cons
Long hours
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Treasury CMS and payment process. Automation of vendor master management and payment process. Implementation of softwares like OCR for process development. An opportunity in GST implementation. Friendly work culture but the pay scale was low. Good colleagues and guiding seniors. Supportive HR. Flexible Working hours. Good measures taken during COVID and work from home facility was immediately given in Mar-2020.
Pros
Flexi hours
Cons
Low pay scale
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I worked with WNS from 2009 to 2013 and it was pathetic when it came to salary considering the numbers of hours we slog our backs taking phone call in the call center, plus the senior management is very strict and does micro management at peak, it is like being in a jail with strict break timings, If you are late by fews seconds it will impact your performance rating for that month. If you miss your cab it impacts your performance, anything and everything impacts your performance which is not fair at all
Pros
Only pro I can think of is that makes you very dicsiplined
Cons
Many - Low salary, bad management, no work life balance
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Lots of inner poltics specially in Tropical process, shipping logistics department. Worst peoples and worst management. No appreciation, no growth. People do not value your work.
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Managers and TL are very rude and impolite. Extreme work pressure. Incomplete information about work. Pathetic experience. Will never join ths firm again and never ever refer anyone to work here.
Cons
Long hours work time plus forceful O.T . They don't have any pros worst place to work
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I am talking about the IT department. There are hardly any projects to work on and if you do not lick the managers no matter whether you know anything or not you won't survive. Managers are totally incompetent and they do not even have the capability to run a team of 2 people still they are ruling the BU. Interviews are held for developers and they are taken by the infra guys :) and in case infra is not available they are directly hired. But the only criteria is they are either related to the Directors or Top management. There is nothing to learn here. Only one product which was acquired by value edge and now more than 70% of the old employees have left within one year and others are following suite.I won't recommend WNS for anyone unless they don't have a job..play it on your risk or if you are a girl this is a best place as managers will revolve around them 90% of their time and they also get free pick up and drops courtesy again the managers.
Pros
Atleast they have a place where employees can sit and eat food
Cons
Director is egoistic and thinks every employee who works for WNS is their personal slave
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The Process I worked for was not at all transparent, HR was uncooperative and would not provide any clear responses to queries, poor man management and no sense of work life balance or proper leave policies (no Sick leaves), unclear appraisal policies and unfair incentive policies. The employee transport was erratic and pathetic as well.
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My experience with WNS has been really good. Particularly the management has been really flexible ans supportive towards work life balance of the employees. Had short stint with the organization but the overall experience was pleasant.
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Good place to work .. you will learn new things there.. colleague's and management is good.. leaves system is good...staff is good... cafeteria is good...
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For freshers it is good for one year only. Here Management is different from other companies. So give your best to your job. For new comers this is good option.
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Work is good but the management is very bad and working hard is waste of time. Informal people are much encouraged than formal people. Standards are very poor. over all il give 0 rating for this company even after working for 2years 10 months. People who don't work will be easily promoted.
Pros
nothing is free in this company
Cons
always long hours unnecessarily
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While working from office won't give logoff at the time. It squeezes associates level people mentally and physically with the name of targets. In this lock down period the management was too worst killing the people by using them 24 hours. The was good only in the pay schedule in remaining prospects it was worst. In this corona virus situation people are getting viral fevers. But the manager say that bare
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Very difficult to survive in such a negative environment which few processes at wns give to employees. I would definitely not recommend folks to join wns if they get an offer letter from CPS process.
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Wns is awesome but expedia process management not so great... However travel process is amazing but few people to help if needed. Overall not a gud experiencE
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i started my career with WNS. Being a fresher it was a nice experience to learn a lot of things. Learnt time management. Very supportive leads and management is also good.
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I find this as a best place to work for. You will get salary on time. They will never fire you from the job you will like you have a govt. Job, and as govt. Job reason should be that much big to get terminate from the job but once they hire you, you became their asset. Over all one the best organization to work with.
Pros
Even the higher management people will also get connect to entry level employee time to time.
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Hiring process was complicated. Good cafeteria. WFM not professional. Transport well managed. Perks not good. Management not good. FNF settlement proper
Pros
Salary on time
Cons
Poor management
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Good Management company.No salary issue, good environment. i worked on British Airways IAG cargo process.good behavior with staff. helping a new staff in working
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management was not that good but apart from that everything was fine worst experience with transport. due to the shift time, there was no time for personal time
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