WNS Global Services Customer Service Representative yearly salaries in India
Salary estimated from 10 employees, users, and past and present job advertisements on Indeed in the past 36 months.
9% Below national average
Reviews about Pay & Benefits for Customer Service Representative in WNS Global Services
customer complaints
To handle complaints of customers & communicate with them on emails .
To categorise the received letters of customers based on the nature of complaint .
To respond accurately & actively to customers for their complaints.
To handle cancellations & rebooking of tickets for customers.
To do follow ups on refunds with billing dept.
Pros
free goodies
Cons
less salary
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Productive but boring
Do not give breaks on time, rosters for overtime without the concern of the employees. Management is good takes action if required about any concern of the employee
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customer Service Associate
Booking travels for Privileged Amex customer.
Got to know the different places on the world map.
Got an opportunity to communicate with the people all over the world.
Pros
lunch, transport, flight allowances, overtime
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