customer service jobs in Surat, Gujarat
- The Virtual ManagementMajura Gate, Surat, Gujarat
- Provide accurate information regarding services, amenities, and local attractions.
- Position Type: Full-Time | Night Shift.
- Respond promptly to guest queries.
- TIME EDUCATIONSurat, Gujarat
- Attending to phone calls & taking follow-ups.
- Managing material & collecting fees & adding students in groups.
- View all TIME EDUCATION jobs - Surat, Gujarat jobs - Receptionist jobs in Surat, Gujarat
- Salary Search: Receptionist/Administrator salaries in Surat, Gujarat
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- Vyapar TaxOneSurat, Gujarat
- 0–4 years of experience in customer service, customer support, BPO, telecalling, or related roles.
- Manage incoming customer requests and provide suitable…
- Refrens InternetSurat, Gujarat
- Strive to achieve high customer satisfaction and retention rates.
- Minimum 1 year of work experience in customer support or a related role.
- refrens.comSurat, Gujarat
- As a key part of the customer success team, you will act as the bridge between customers and the company, understanding customer needs, resolving concerns, and…
- EnactOn TechnologiesSurat, Gujarat
- A Customer Success Executive is responsible for managing customer relationships, ensuring customer satisfaction, and helping customers utilize a company’s…
- PortPro TechnologiesSurat, Gujarat
- Meet with customers to gather information and perform technical troubleshooting.
- Respond to customers through email, phone, chat, and virtual meetings.
- View all PortPro Technologies jobs - Surat, Gujarat jobs
- Salary Search: Customer Support Representative salaries in Surat, Gujarat
- Whitestone InfotechSurat, Gujarat
- Ensure high levels of customer satisfaction by resolving concerns effectively.
- Provide accurate information about product features, functionalities, and…
- Awadh LogisticsSurat, Gujarat
- Responsible for Quality performance and customer experience of their territory.
- Complete responsibility of inbound and Outbound of operation.
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- Jay Air Systems Pvt LtdSurat City, Surat, Gujarat
- Provide product and service information to customers.
- Proven experience in customer service or a related field is an advantage.
- Job Types: Full-time, Fresher.
- Whitestone InfotechSurat, Gujarat
- Assist in improving customer support processes and share customer feedback with the relevant teams.
- To escalate and resolve recurring or complex customer issues…
- TATA CapitalGujarat
- Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.
- TATA CapitalGujarat
- Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.
- Alpino Health Foods Pvt. Ltd.Vesu, Surat, Gujarat
- Ensure timely and professional resolution of customer issues while maintaining high service standards.
- Maintain accurate records of customer interactions and…
- Astha Technology SolutionsSurat, Gujarat
- Negotiating and closing deals with customers.
- Persuasive presentation of our product/service.
- Building relationships with potential customers and understanding…
- H&MGujarat
- → Experience in customer service within fashion, retail, or similar fields.
- → Collaborate with your team to deliver exceptional service at every step of the…
- View all H&M jobs - Surat, Gujarat jobs
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Job Post Details
Customer Service Representative - job post
Job details
Pay
- Up to ₹40,000 a month
Job type
- Full-time
Shift and schedule
- Night shift
Location
Benefits
Pulled from the full job description
- Paid time off
- Paid sick time
- Leave encashment
- Flexible schedule
Full job description
Job Title: Customer Service Representative
Position Type: Full-Time | Night Shift
Work Location: Office-Based, Surat
Age: Up to 38 years
Education: Graduate preferred; 12th Pass accepted
Experience: Minimum 2 years
English Proficiency: Fluent (Spoken & Written) — Mandatory
About the Role
We are hiring a Customer Service Representative for our international property management operations. You will be the primary point of contact for guests across UK, US, UAE, and Australian markets — handling inquiries, resolving issues, and ensuring a seamless guest experience through voice calls and chat platforms during night shift hours.
Shift timings will be assigned based on the project and operational requirements.
Key Responsibilities
Guest Interaction (Voice & Chat)
Handle guest check-ins, check-outs, and general inquiries through calls and chat platforms with a professional and personalized approach.
Customer Support
Respond promptly to guest queries. Provide accurate information regarding services, amenities, and local attractions. Resolve complaints efficiently and empathetically.
Team Coordination
Collaborate with rental and operations teams to ensure smooth communication and a seamless guest experience across all channels.
Issue Resolution
Address guest concerns in real time with a calm, solution-oriented approach.
Reporting & Task Management
Manage daily task planning, reporting, and reservation handling as required by the assigned project.
Skills & Requirements
* Fluent spoken and written English (Mandatory)
* Good typing speed with accuracy (Mandatory)
* Strong working knowledge of Google Sheets & MS Excel (Mandatory)
* Professional email drafting and guest communication
* Problem-solving and guest satisfaction handling
* Reservation system handling and billing support
* Cross-selling and guest engagement
* Process compliance and adaptability to diverse guest situations
Benefits
* Overtime Pay
* Annual Bonus
How to Apply
Kindly fill out the application form below:
https://forms.gle/jmKNb6HCFMZp9bBZA
We will connect with you shortly.
Contact: 8200635061 (WhatsApp DM preferred)
Job Type: Full-time
Pay: Up to ₹40,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
Application Question(s):
- Are you ready for night shift?
- are you fit in our job age criteria >38?
Language:
- Fluent English (Required)
Work Location: In person