Customer Service jobs in Kolkata
Customer service roles involve assisting customers by answering questions or resolving problems. They operate across industries such as retail, finance and telecom. Success relies on communication skills, patience and the ability to provide tailored support.
There are 248 customer service jobs in Kolkata, WB. These customer service jobs salaries between ₹172,108 to ₹343,023 per year.
Job title
Updated Oct 08, 2026
Job title
Kolkata, WB
West Bengal
Job openings (Kolkata)
Customer Service Representative
Kolkata
₹15,881
per month
West Bengal
₹16,872
per month
Customer Support Coordinator
Kolkata
₹17,356
per month
West Bengal
₹17,321
per month
Customer Care Specialist
Kolkata
₹15,732
per month
West Bengal
₹15,130
per month
Customer Relations Representative
Kolkata
₹17,241
per month
West Bengal
₹14,712
per month
Guest Service Agent
Kolkata
₹18,375
per month
West Bengal
₹11,738
per month
Bpo Executive
Kolkata
₹16,001
per month
West Bengal
₹16,731
per month
Customer Specialist
Kolkata
₹20,126
per month
West Bengal
₹18,113
per month
Crm Executive
Kolkata
₹14,342
per month
West Bengal
₹15,675
per month
Front Desk Agent
Kolkata
₹18,070
per month
West Bengal
₹14,153
per month
Customer Success Manager
Kolkata
₹343,023
per year
West Bengal
₹229,878
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Customer Service Representatives handle client enquiries, resolve issues efficiently and ensure personalised support. They need expertise in communication, familiarity with company products and skill in problem-solving and conflict resolution.
The top companies hiring Customer Service Representative in Kolkata, WB are Shivila Technologies pvt ltd (10 jobs), Kotak Securities Ltd (3 jobs), and GEAR Inc. (2 jobs).
Customer Service Representative jobs take 83 days on average from job posting to starting date. Currently, 2% of job openings are part-time roles.
See 57 jobsAverage pay
Kolkata
₹15,881 per monthWest Bengal
₹16,872 per monthSkills
- Communication skills
- Customer service
- English
-
Customer Support Coordinator
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Please refer to the employers job description for complete details.
Customer Support Coordinators oversee client interactions, coordinate issue resolution and streamline communication between departments. They need proficiency in CRM tools, clear communication skills and knowledge of customer service protocols within diverse industries.
The top companies hiring Customer Support Coordinator in Kolkata, WB are outpace consulting services (21 jobs), TP (3 jobs), and A1 MEDIA COMMUNICATION PRIVATE LIMITED (3 jobs).
Customer Support Coordinator jobs take 54 days on average from job posting to starting date. Currently, 4% of job openings are part-time roles.
See 51 jobsAverage pay
Kolkata
₹17,356 per monthWest Bengal
₹17,321 per monthSkills
- English
- Communication skills
- Customer service
-
Customer Care Specialist
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Please refer to the employers job description for complete details.
Customer Care Specialists handle client inquiries, resolve issues promptly and maintain service satisfaction. They need strong interpersonal skills, proficiency in CRM software and understanding of product knowledge in diverse market environments.
The top companies hiring Customer Care Specialist in Kolkata, WB are FastInfo Legal Services Pvt Ltd (17 jobs), Genpact (3 jobs), and Raidmax Technologies Pvt Ltd (2 jobs).
Customer Care Specialist jobs take 47 days on average from job posting to starting date. Currently, 5% of job openings are part-time roles.
See 42 jobsAverage pay
Kolkata
₹15,732 per monthWest Bengal
₹15,130 per monthSkills
- English
- Customer service
- Communication skills
-
Customer Relations Representative
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Please refer to the employers job description for complete details.
Customer Relations Representatives handle client queries, resolve issues promptly and maintain positive communication to enhance satisfaction. They need expertise in conflict resolution, knowledge of customer-centric practices and strong verbal communication skills.
The top companies hiring Customer Relations Representative in Kolkata, WB are CSB BANK LTD (3 jobs), Bosky Interior (2 jobs), and Bosky Furniture Interior (2 jobs).
Customer Relations Representative jobs take 23 days on average from job posting to starting date. Currently, 2% of job openings are part-time roles.
See 26 jobsAverage pay
Kolkata
₹17,241 per monthWest Bengal
₹14,712 per monthSkills
- English
- Customer service
- Communication skills
-
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents welcome and assist guests with check-in, handle inquiries promptly and resolve issues to ensure positive experiences. They need proficiency in customer interaction, knowledge of hospitality software and effective communication skills in diverse settings.
The top companies hiring Guest Service Agent in Kolkata, WB are Accor (8 jobs), IHCL (4 jobs), and Flovista Ventures Private Limited (3 jobs).
Guest Service Agent jobs take 46 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.
See 17 jobsAverage pay
Kolkata
₹18,375 per monthWest Bengal
₹11,738 per monthSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk
-
Bpo Executive
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Please refer to the employers job description for complete details.
BPO Executives handle client interactions, resolve queries efficiently and manage data accurately. They need clear communication skills, familiarity with CRM software and the ability to work under pressure whilst maintaining professionalism and empathy.
The top companies hiring Bpo Executive in Kolkata, WB are Foodolick (4 jobs), GSdigital web solutions (3 jobs), and PayGeek Soft Solutions Private Limited (Comparison Junction) (2 jobs).
Bpo Executive jobs take 48 days on average from job posting to starting date. Currently, 2% of job openings are part-time roles.
See 16 jobsAverage pay
Kolkata
₹16,001 per monthWest Bengal
₹16,731 per monthSkills
- Technical support
- Sales
- English
-
Customer Specialist
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Please refer to the employers job description for complete details.
Customer Specialists resolve client inquiries, handle product support and maintain positive engagement. They need fluency in CRM software, knowledge of product features and clear communication skills to ensure high customer satisfaction.
The top companies hiring Customer Specialist in Kolkata, WB are Outpace Consultancy (9 jobs), IFS (2 jobs), and Cariva (1 job).
Currently, 1% of job openings are part-time roles.
See 14 jobsAverage pay
Kolkata
₹20,126 per monthWest Bengal
₹18,113 per monthSkills
- English
- Communication skills
- Customer support
-
Crm Executive
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Please refer to the employers job description for complete details.
CRM Executives manage customer databases, analyse behaviour to boost retention and personalise communications to enhance satisfaction. They need proficiency in CRM software, knowledge of customer lifecycle and strong analytical and communication skills.
The top companies hiring Crm Executive in Kolkata, WB are Garments (2 jobs), P3 Consultants (1 job), and VIACON MARKETING AND TECHNOLOGIES PRIVATE LIMITED (1 job).
Crm Executive jobs take 34 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.
See 12 jobsAverage pay
Kolkata
₹14,342 per monthWest Bengal
₹15,675 per monthSkills
- Communication skills
- Customer service
- Customer support
-
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, handle inquiries promptly and coordinate reservations with teams. They need proficiency in hospitality software, strong communication skills and familiarity with hotel procedures to deliver pleasant, efficient service.
The top companies hiring Front Desk Agent in Kolkata, WB are Orane International Private Limited (2 jobs), Loharuka Group (1 job), and RIGEL INTERIOR TRAINING CENTRE (1 job).
Front Desk Agent jobs take 33 days on average from job posting to starting date. Currently, 3% of job openings are part-time roles.
See 7 jobsAverage pay
Kolkata
₹18,070 per monthWest Bengal
₹14,153 per monthSkills
- English
- Communication skills
- Customer service
-
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer Success Managers build lasting client relations, ensure smooth product adoption and drive user satisfaction through proactive support. They need expertise in customer engagement, sector knowledge and strong communication and problem-solving skills.
The top companies hiring Customer Success Manager in Kolkata, WB are RidenRoll (2 jobs), Zinfi Technologies (1 job), and GoldenLion Consulting Services (1 job).
Currently, 14% of job openings offer remote or hybrid positions and 1% of job openings are part-time roles.
See 6 jobsAverage pay
Kolkata
₹343,023 per yearWest Bengal
₹229,878 per yearSkills
- Communication skills
- Account management
- Analysis skills
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Oct 08, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Kolkata compare to the state average?
Customer Service Representative professionals in Kolkata earn an average of ₹15,881 per month, compared with the average in West Bengal of ₹16,872 per month.
How many job openings are currently available in Kolkata?
There are 248 open jobs in Kolkata. Customer Service Representative, Customer Support Coordinator and Customer Care Specialist are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 57 Customer Service Representative roles, 51 Customer Support Coordinator roles and 42 Customer Care Specialist openings currently listed.