Customer Service jobs in Kolkata
Customer service roles involve assisting customers by answering questions or resolving problems. They operate across industries such as retail, finance and telecom. Success relies on communication skills, patience and the ability to provide tailored support.
There are 262 customer service jobs in Kolkata, WB. These customer service jobs salaries between ₹172,108 to ₹382,692 per year.
Job title
Updated Oct 16, 2026Customer Service Representative
Kolkata
West Bengal
Customer Support Coordinator
Kolkata
West Bengal
Customer Care Specialist
Kolkata
West Bengal
Customer Relations Representative
Kolkata
West Bengal
Guest Service Agent
Kolkata
West Bengal
Customer Specialist
Kolkata
West Bengal
Bpo Executive
Kolkata
West Bengal
Crm Executive
Kolkata
West Bengal
Front Desk Agent
Kolkata
West Bengal
Personal Banker
Kolkata
West Bengal
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives handle client enquiries, resolve issues efficiently and ensure personalised support. They need expertise in communication, familiarity with company products and skill in problem-solving and conflict resolution.
The top companies hiring Customer Service Representative in Kolkata, WB are Shivila Technologies pvt ltd (10 jobs), Kotak Securities Ltd (3 jobs), and GEAR Inc. (2 jobs).
Customer Service Representative jobs take 82 days on average from job posting to starting date. Currently, 2% of job openings are part-time roles.
See 60 jobsAverage pay
Kolkata
₹15,894 per monthWest Bengal
₹16,790 per monthSkills
- Communication skills
- Customer service
- English
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Customer Support Coordinator
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Customer Support Coordinators oversee client interactions, coordinate issue resolution and streamline communication between departments. They need proficiency in CRM tools, clear communication skills and knowledge of customer service protocols within diverse industries.
The top companies hiring Customer Support Coordinator in Kolkata, WB are outpace consulting services (28 jobs), TP (3 jobs), and A1 MEDIA COMMUNICATION PRIVATE LIMITED (3 jobs).
Customer Support Coordinator jobs take 56 days on average from job posting to starting date. Currently, 4% of job openings are part-time roles.
See 57 jobsAverage pay
Kolkata
₹18,123 per monthWest Bengal
₹17,321 per monthSkills
- English
- Communication skills
- Customer service
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Customer Care Specialist
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Customer Care Specialists handle client inquiries, resolve issues promptly and maintain service satisfaction. They need strong interpersonal skills, proficiency in CRM software and understanding of product knowledge in diverse market environments.
The top companies hiring Customer Care Specialist in Kolkata, WB are FastInfo Legal Services Pvt Ltd (15 jobs), Shivila Technologies pvt ltd (3 jobs), and Genpact (2 jobs).
Customer Care Specialist jobs take 46 days on average from job posting to starting date. Currently, 6% of job openings are part-time roles.
See 48 jobsAverage pay
Kolkata
₹15,740 per monthWest Bengal
₹15,130 per monthSkills
- English
- Customer service
- Communication skills
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Customer Relations Representative
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Customer Relations Representatives handle client queries, resolve issues promptly and maintain positive communication to enhance satisfaction. They need expertise in conflict resolution, knowledge of customer-centric practices and strong verbal communication skills.
The top companies hiring Customer Relations Representative in Kolkata, WB are CSB BANK LTD (3 jobs), Rupahali Sarees (2 jobs), and Bosky Interior (2 jobs).
Customer Relations Representative jobs take 25 days on average from job posting to starting date. Currently, 2% of job openings are part-time roles.
See 24 jobsAverage pay
Kolkata
₹16,648 per monthWest Bengal
₹14,712 per monthSkills
- English
- Customer service
- Communication skills
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Guest Service Agent
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Guest Service Agents welcome and assist guests with check-in, handle inquiries promptly and resolve issues to ensure positive experiences. They need proficiency in customer interaction, knowledge of hospitality software and effective communication skills in diverse settings.
The top companies hiring Guest Service Agent in Kolkata, WB are Accor (7 jobs), IHCL (6 jobs), and Hyatt (2 jobs).
Guest Service Agent jobs take 46 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.
See 16 jobsAverage pay
Kolkata
₹17,759 per monthWest Bengal
₹11,738 per monthSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk
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Customer Specialist
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Customer Specialists resolve client inquiries, handle product support and maintain positive engagement. They need fluency in CRM software, knowledge of product features and clear communication skills to ensure high customer satisfaction.
The top companies hiring Customer Specialist in Kolkata, WB are Outpace Consultancy (9 jobs), NEXT DOOR REAL ESTATE (2 jobs), and MPokket (2 jobs).
Currently, 1% of job openings are part-time roles.
See 14 jobsAverage pay
Kolkata
₹20,126 per monthWest Bengal
₹18,767 per monthSkills
- English
- Communication skills
- Customer support
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Bpo Executive
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BPO Executives handle client interactions, resolve queries efficiently and manage data accurately. They need clear communication skills, familiarity with CRM software and the ability to work under pressure whilst maintaining professionalism and empathy.
The top companies hiring Bpo Executive in Kolkata, WB are GSdigital web solutions (3 jobs), Foodolick (3 jobs), and PayGeek Soft Solutions Private Limited (Comparison Junction) (2 jobs).
Bpo Executive jobs take 47 days on average from job posting to starting date. Currently, 2% of job openings are part-time roles.
See 14 jobsAverage pay
Kolkata
₹17,123 per monthWest Bengal
₹16,731 per monthSkills
- Technical support
- Sales
- English
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Crm Executive
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Please refer to the employers job description for complete details.
CRM Executives manage customer databases, analyse behaviour to boost retention and personalise communications to enhance satisfaction. They need proficiency in CRM software, knowledge of customer lifecycle and strong analytical and communication skills.
The top companies hiring Crm Executive in Kolkata, WB are Garments (2 jobs), Flying Squirrel Holidays (1 job), and VIACON MARKETING AND TECHNOLOGIES PRIVATE LIMITED (1 job).
Currently, 1% of job openings are part-time roles.
See 12 jobsAverage pay
Kolkata
₹14,342 per monthWest Bengal
₹15,675 per monthSkills
- Communication skills
- Customer service
- Customer support
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Front Desk Agent
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Front Desk Agents manage guest check-ins, handle inquiries promptly and coordinate reservations with teams. They need proficiency in hospitality software, strong communication skills and familiarity with hotel procedures to deliver pleasant, efficient service.
The top companies hiring Front Desk Agent in Kolkata, WB are International Tech Support (1 job), Loharuka Group (1 job), and RIGEL INTERIOR TRAINING CENTRE (1 job).
Front Desk Agent jobs take 32 days on average from job posting to starting date. Currently, 2% of job openings are part-time roles.
See 9 jobsAverage pay
Kolkata
₹16,797 per monthWest Bengal
₹14,153 per monthSkills
- English
- Communication skills
- Customer service
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Personal Banker
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Personal Bankers manage client accounts, advise on financial products and facilitate transactions to support customer financial goals. They need expertise in banking services and knowledge of compliance standards. They also require strong communication skills for client engagement.
Currently, 0% of job openings are part-time roles.
See 8 jobsAverage pay
Kolkata
₹382,692 per yearWest Bengal
₹292,627 per yearSkills
- Banking
- Communication skills
- Computer skills
- Computer networking
- Customer service
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Oct 16, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Kolkata compare to the state average?
Customer Service Representative professionals in Kolkata earn an average of ₹15,894 per month, compared with the average in West Bengal of ₹16,790 per month.
How many job openings are currently available in Kolkata?
There are 262 open jobs in Kolkata. Customer Service Representative, Customer Support Coordinator and Customer Care Specialist are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 60 Customer Service Representative roles, 57 Customer Support Coordinator roles and 48 Customer Care Specialist openings currently listed.