Customer Service jobs in Kolkata
Customer service roles involve assisting customers by answering questions or resolving problems. They operate across industries such as retail, finance and telecom. Success relies on communication skills, patience and the ability to provide tailored support.
There are 239 customer service jobs in Kolkata, WB. These customer service jobs salaries between ₹172,108 to ₹343,023 per year.
Job title
Updated Sep 25, 2026
Job title
Kolkata, WB
West Bengal
Job openings (Kolkata)
Customer Service Representative
Kolkata
₹15,796
per month
West Bengal
₹17,337
per month
Customer Care Specialist
Kolkata
₹15,482
per month
West Bengal
₹15,130
per month
Customer Support Coordinator
Kolkata
₹16,952
per month
West Bengal
₹17,321
per month
Customer Relations Representative
Kolkata
₹17,889
per month
West Bengal
₹14,856
per month
Guest Service Agent
Kolkata
₹18,641
per month
West Bengal
₹11,738
per month
Bpo Executive
Kolkata
₹15,894
per month
West Bengal
₹16,731
per month
Crm Executive
Kolkata
₹14,342
per month
West Bengal
₹15,675
per month
Customer Specialist
Kolkata
₹20,126
per month
West Bengal
₹18,113
per month
Customer Success Manager
Kolkata
₹343,023
per year
West Bengal
₹229,878
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Customer Service Representatives handle client enquiries, resolve issues efficiently and ensure personalised support. They need expertise in communication, familiarity with company products and skill in problem-solving and conflict resolution.
The top companies hiring Customer Service Representative in Kolkata, WB are Shivila Technologies pvt ltd (10 jobs), GEAR Inc. (2 jobs), and Barco (1 job).
Customer Service Representative jobs take 80 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.
See 58 jobsAverage pay
Kolkata
₹15,796 per monthWest Bengal
₹17,337 per monthSkills
- Communication skills
- Customer service
- English
-
Customer Care Specialist
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Please refer to the employers job description for complete details.
Customer Care Specialists handle client inquiries, resolve issues promptly and maintain service satisfaction. They need strong interpersonal skills, proficiency in CRM software and understanding of product knowledge in diverse market environments.
The top companies hiring Customer Care Specialist in Kolkata, WB are FastInfo Legal Services Pvt Ltd (14 jobs), Genpact (5 jobs), and Raidmax Technologies Pvt Ltd (2 jobs).
Customer Care Specialist jobs take 45 days on average from job posting to starting date. Currently, 3% of job openings are part-time roles.
See 48 jobsAverage pay
Kolkata
₹15,482 per monthWest Bengal
₹15,130 per monthSkills
- English
- Customer service
- Communication skills
-
Customer Support Coordinator
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Please refer to the employers job description for complete details.
Customer Support Coordinators oversee client interactions, coordinate issue resolution and streamline communication between departments. They need proficiency in CRM tools, clear communication skills and knowledge of customer service protocols within diverse industries.
The top companies hiring Customer Support Coordinator in Kolkata, WB are outpace consulting services (16 jobs), TP (3 jobs), and A1 MEDIA COMMUNICATION PRIVATE LIMITED (3 jobs).
Customer Support Coordinator jobs take 51 days on average from job posting to starting date. Currently, 3% of job openings are part-time roles.
See 44 jobsAverage pay
Kolkata
₹16,952 per monthWest Bengal
₹17,321 per monthSkills
- English
- Communication skills
- Customer service
-
Customer Relations Representative
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Please refer to the employers job description for complete details.
Customer Relations Representatives handle client queries, resolve issues promptly and maintain positive communication to enhance satisfaction. They need expertise in conflict resolution, knowledge of customer-centric practices and strong verbal communication skills.
The top companies hiring Customer Relations Representative in Kolkata, WB are Bosky Interior (2 jobs), Bosky Furniture Interior (2 jobs), and Apollo Clinic (1 job).
Customer Relations Representative jobs take 25 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.
See 24 jobsAverage pay
Kolkata
₹17,889 per monthWest Bengal
₹14,856 per monthSkills
- English
- Customer service
- Communication skills
-
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents welcome and assist guests with check-in, handle inquiries promptly and resolve issues to ensure positive experiences. They need proficiency in customer interaction, knowledge of hospitality software and effective communication skills in diverse settings.
The top companies hiring Guest Service Agent in Kolkata, WB are Accor (7 jobs), IHCL (3 jobs), and Flovista Ventures Private Limited (3 jobs).
Guest Service Agent jobs take 29 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.
See 23 jobsAverage pay
Kolkata
₹18,641 per monthWest Bengal
₹11,738 per monthSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk
-
Bpo Executive
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Please refer to the employers job description for complete details.
BPO Executives handle client interactions, resolve queries efficiently and manage data accurately. They need clear communication skills, familiarity with CRM software and the ability to work under pressure whilst maintaining professionalism and empathy.
The top companies hiring Bpo Executive in Kolkata, WB are Foodolick (4 jobs), GSdigital web solutions (3 jobs), and GEAR Inc. (1 job).
Bpo Executive jobs take 48 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.
See 16 jobsAverage pay
Kolkata
₹15,894 per monthWest Bengal
₹16,731 per monthSkills
- Technical support
- Sales
- English
-
Crm Executive
Review job description
Please refer to the employers job description for complete details.
CRM Executives manage customer databases, analyse behaviour to boost retention and personalise communications to enhance satisfaction. They need proficiency in CRM software, knowledge of customer lifecycle and strong analytical and communication skills.
The top companies hiring Crm Executive in Kolkata, WB are Garments (2 jobs), P3 Consultants (1 job), and OSAA BY ADARSH (1 job).
Crm Executive jobs take 30 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.
See 10 jobsAverage pay
Kolkata
₹14,342 per monthWest Bengal
₹15,675 per monthSkills
- Communication skills
- Customer service
- Customer support
-
Customer Specialist
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Please refer to the employers job description for complete details.
Customer Specialists resolve client inquiries, handle product support and maintain positive engagement. They need fluency in CRM software, knowledge of product features and clear communication skills to ensure high customer satisfaction.
The top companies hiring Customer Specialist in Kolkata, WB are Outpace Consultancy (4 jobs), MPokket (1 job), and Giftlaya (1 job).
Currently, 13% of job openings offer remote or hybrid positions and 2% of job openings are part-time roles.
See 10 jobsAverage pay
Kolkata
₹20,126 per monthWest Bengal
₹18,113 per monthSkills
- English
- Communication skills
- Customer support
-
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer Success Managers build lasting client relations, ensure smooth product adoption and drive user satisfaction through proactive support. They need expertise in customer engagement, sector knowledge and strong communication and problem-solving skills.
The top companies hiring Customer Success Manager in Kolkata, WB are RidenRoll (2 jobs), Zinfi Technologies (1 job), and GoldenLion Consulting Services (1 job).
Currently, 13% of job openings offer remote or hybrid positions and 1% of job openings are part-time roles.
See 6 jobsAverage pay
Kolkata
₹343,023 per yearWest Bengal
₹229,878 per yearSkills
- Communication skills
- Account management
- Analysis skills
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Sep 25, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Kolkata compare to the state average?
Customer Service Representative professionals in Kolkata earn an average of ₹15,796 per month, compared with the average in West Bengal of ₹17,337 per month.
How many job openings are currently available in Kolkata?
There are 239 open jobs in Kolkata. Customer Service Representative, Customer Care Specialist and Customer Support Coordinator are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 58 Customer Service Representative roles, 48 Customer Care Specialist roles and 44 Customer Support Coordinator openings currently listed.