Change Account Owner
Your Indeed employer account may have several individual accounts linked to one main organisation account. In this article, we will explain how to update the ownership of an account. We will also help troubleshoot common issues and answer some frequently asked questions.
How to update the ownership of an individual account
- Sign in to the Indeed employer account you want to update.
- Select your email address in the top-right corner, then choose Employer settings.
- Go to the Profile tab.
- Update your name, contact details and email address.
- Select Save.
- If prompted, verify your new email address to confirm the change.
Your account is now updated with the new owner's details.
Troubleshooting
Issue: The new email address is already linked to another Indeed account.
Solution: You cannot use an email address that belongs to an existing Indeed account. Ask the new owner to use a different email address, or contact Indeed Support to explore your options.
Issue: I cannot access the account I need to update.
Solution: Contact Indeed Support. They can help verify your identity and restore access.
Issue: My changes are not saving.
Solution: Make sure you select Save after making your updates. If the problem continues, try a different browser or clear your cache, then try again.
FAQs
Question: Can I change my main organisation account owner without contacting support?
Answer: Yes, as long as you can sign in. If you cannot sign in, contact Indeed Support and have your account details ready.
Question: Can I use the same email address for multiple Indeed accounts?
Answer: Maybe. As a user, you can link an email account to more than one Indeed account. But your email address can be listed as the owner of only one account. If the email you want to use is already linked to another account, you may need to choose a different one.
Question: Does the verification email arrive right away?
Answer: Usually, yes. It should arrive within a few minutes. If you do not see it, check your spam folder.