high paying customer service jobs in Greater Noida, Uttar Pradesh
- Skyleaf ConsultantsGreater Noida, Uttar Pradesh
- Collect customer feedback actively and consistently to support service improvements, andensure feedback targets are met.
View similar jobs with this employerGenpact India Pvt. Ltd.Noida, Uttar Pradesh- Suggest improvements in customer service processes based on customer interactions.
- Prepare reports on customer feedback, issues, and service efficiency.
View similar jobs with this employerGenpact India Pvt. Ltd.Noida, Uttar Pradesh- Responsibilities: Manage day-to-day operations of the call center, ensuring consistent delivery of high-quality customer service.
View similar jobs with this employerGenpact India Pvt. Ltd.Noida, Uttar Pradesh- Responsibilities: Manage day-to-day operations of the call center, ensuring consistent delivery of high-quality customer service.
- Placement HubNoida, Uttar Pradesh
- Skills: Good communication, negotiation, and customer-handling skills.
- Generate leads and identify potential B2B clients.
- PSR COMPLIANCENoida, Uttar Pradesh
- Convert potential business enquiries into paying clients.
- Develop strategies to increase revenue and improve customer acquisition.
- DigiVersal ConsultantsNoida, Uttar Pradesh
- Your role will be pivotal in managing the customer journey, driving sales conversions, and ensuring a seamless customer experience.
- Genpact India Pvt. Ltd.Noida, Uttar Pradesh
- Manage multiple design assignments simultaneously, ensuring timely and high-quality delivery.
- Collaborate with other designers, marketers, and cross-functional…
- Genpact India Pvt. Ltd.Noida, Uttar Pradesh
- Team Leadership & Management Lead and manage a team of FP&A analysts or associates, ensuring high-quality output and adherence to deadlines.
View similar jobs with this employerGenpact India Pvt. Ltd.Noida, Uttar Pradesh- Experience working in high-volume, deadline-driven environments with multiple client entities and agency relationships.
- Proficiency in MS Excel and accounting.
- Genpact India Pvt. Ltd.Noida, Uttar Pradesh
- Design and deliver visual assets for print, digital, and multimedia channels, ensuring high creative quality.
- Create logos, typography, color schemes, and other…
- Genpact India Pvt. Ltd.Noida, Uttar Pradesh
- Design and deliver visual assets for print, digital, and multimedia channels, ensuring high creative quality.
- Create logos, typography, color schemes, and other…
- Genpact India Pvt. Ltd.Noida, Uttar Pradesh
- Responsibilities: Create and deliver high-quality creative assets across digital and print, including websites, marketing collateral, social media, and…
Job Post Details
Senior Executive - Customer Service
Senior Executive - Customer Service
Job details
Full job description
Highlights:
Roles & Responsibility
Serve as the first point of contact for customers and visitors, ensuring a positive andprofessional experience Manage customer queries and complaints across multiple channels (in person, email, phone)with clarity, empathy, and prompt resolution. Maintain accurate and up-to-date customer records in accordance with company processes. Collect customer feedback actively and consistently to support service improvements, andensure feedback targets are met. Coordinate with vendors and service providers for transport logistics, pilot loungeoperations, stationery supplies, and goods movement (inward/outward). Collaborate effectively with internal departments to resolve customer concerns and supportadministrative functions. Ensure strict adherence to company policies, procedures, and service quality standards. Support front desk responsibilities, including visitor management, call handling, andreception operations Maintain confidentiality and exhibit high levels of professionalism in all interactions.
Requirements
Graduate degree in any discipline 2–5 years of experience in customer service, front office, or client-facing roles; aviation orcorporate background is a plus Strong verbal and written communication skills with professional email etiquette Proficient in MS Office and comfortable using CRM or other service platforms Calm, composed, and able to handle pressure or difficult situations tactfully