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high paying it support jobs in Delhi, Delhi
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- Managing IT support including VIP users at site level and reporting to central IT operations.
- Handling site level escalations in IT operations including VIP…
- Siemens EnergyHaryana
- Learn, follow, and support the established onboarding process for new AV equipment to be added to the hardware portfolio.
- SAEV PRIVATE LIMITEDSouth West District, Delhi
- Receive and log all service calls / complaints from customers in our Solar Care system and track each ticket to closure.
- Radiant Info SolutionsDelhi, Delhi
- Desktop, Laptop, and Workstation Assembly.
- Hardware Installation, Upgrades, and Troubleshooting.
- Operating System Installation & Configuration (Windows).
- NCR JobsDelhi
- An IT support engineer resolves complex hardware, software, and network issues to keep an organization's internal or external systems running smoothly.
- Ganesh Stockinvest Pvt. Ltd.Lajpat Nagar, Delhi, Delhi
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- Provide timely technical support to all departments.
- Supervise, mentor, and train IT support staff.
- Chi NetworksDelhi, Delhi
- You will be supporting Indian and US clients.
- Learn and assist with implementation/ maintenance of IT infra for clients.
- Job Type: Full-time, on-site.
- The British SchoolChanakyapuri, Delhi, Delhi
- Strong user support and service orientation.
- Maintain high standards of student information quality and accuracy.
- IT Support & Service Delivery.
- VRVirtualDelhi, Delhi
- Maintain system support documentation for all supported applications, ensuring it is kept up to date within Application Profiles.
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- INFONEO TECHNOLOGIES PVT. LTD.Delhi, Delhi
- Knowledge of IT asset management and remote support tools.
- Ensure timely resolution of technical support tickets and provide end-user assistance.
- Rechner InfosystemsRohini, Delhi, Delhi
- Provide functional and technical support for ERP system.
- Handle user queries, issues, and troubleshooting.
- Coordinate with internal teams for issue resolution.
- Rechner InfosystemsRohini, Delhi, Delhi
- Provide functional and technical support for ERP system.
- Handle user queries, issues, and troubleshooting.
- Coordinate with internal teams for issue resolution.
- Radiant Info SolutionsDelhi, Delhi
- Provide on-site support for customers when needed.
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- Koenig SolutionsDelhi, Delhi
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- Wipro LimitedDelhi, Delhi
- Provide an acceptance and immediate resolution to the high priority tickets/ service.
- The purpose of the role is to resolve, maintain and manage client s…
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- Team ComputersDelhi, Delhi
- Remote support for end users.
- MAC installation, configuration & technical support.
- End user applications installations & basic level support.
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Enabling Areas - IT - Assistant Manager - End user operations - Gurugram
Deloitte
·
3.9
Haryana
Enabling Areas - IT - Assistant Manager - End user operations - Gurugram
Job details
Pay information not provided
Haryana
Full job description
Enabling Areas - IT - Assistant Manager - End user operations - Gurugram
• Job requisition ID : 113294
• Location: Gurugram
• Entity: Deloitte Shared Services India LLP
The team
The Enabling Areas – Information Technology team is responsible for building & maintaining different applications for Deloitte that focuses on providing employee experience.
Your work profile
Managing IT support including VIP users at site level and reporting to central IT operations.
Handling site level escalations in IT operations including VIP users.
Meeting IT & Security compliance requirements as per the firm standard at site level.
Onsite IT Operations health check & status reporting to Reporting Manager. (Daily, Weekly, Monthly)
Documentation Creation & Maintenance at Site level: SOPs, Knowledge Articles, Operations related processes.
Preparing MIS at site level for various activities, projects and vendor performance.
Site level coordination with IT operations related vendors.
Key Skills Required
5-7 yrs of relevant experience
Well versed with ITSM tool (e.g. Service Now), Incident & Request management, IT asset management, EU backup solution, Reporting, Service improvements.
Windows OS and Desktop troubleshooting
Basic network and server troubleshooting skills with Cisco and Azure platforms
Microsoft imaging framework for workstation imaging,
End to end Asset lifecycle management including secure data wiping and disposal.
Team Management
Escalation Management
Project Management Skills
Vendor Co-ordination
Knowledge of MS Imaging Infrastructure
IT Troubleshooting Skills
VIP User Management Skills
ITIL Awareness
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