We are looking for a motivated and technically inclined IT Support Executive / Junior IT Administrator to support the organization's day-to-day IT operations. The role involves assisting with hardware, software, networking, system maintenance, and employee technical support. The ideal candidate should have a basic understanding of IT infrastructure, good problem-solving skills, and a willingness to learn and grow in a professional environment.

Key Responsibilities:-

Assist in maintaining desktops, laptops, printers, scanners, and other IT equipment.
Install, configure, and troubleshoot hardware, software, and Windows operating systems.
Provide day-to-day technical support to employees and resolve basic IT-related issues.
Assist in troubleshooting internet connectivity, Wi-Fi, LAN, and basic network issues.
Support Microsoft 365, Outlook, email configuration, and user account management.
Assist with employee IT onboarding and offboarding, including system allocation and access setup.
Maintain IT asset inventory, software licenses, warranties, and equipment records.
Coordinate with external IT vendors for hardware repairs and technical issues when required.
Assist in antivirus installation, system updates, endpoint security, and data backup activities.
Maintain basic IT documentation and escalate complex technical issues to senior team members.

Required Skills & Qualifications:-

0–2 years of experience in IT Support, Technical Support, Hardware & Networking, or a similar role. Freshers with relevant technical knowledge can apply.
Basic knowledge of Windows operating systems, computer hardware, and software troubleshooting.
Understanding of networking fundamentals, including TCP/IP, DHCP, DNS, LAN, and Wi-Fi.
Familiarity with Microsoft 365, Outlook, and user account management is an advantage.
Basic knowledge of routers, switches, and internet connectivity troubleshooting.
Good analytical, problem-solving, and communication skills.
Willingness to learn, take responsibility, and provide technical support to employees.
Bachelor's degree or diploma in IT, Computer Science, Hardware & Networking, or a related field.

Preferred Qualifications:-

Basic knowledge of Active Directory, Azure AD / Microsoft Entra ID, or Google Workspace.
Familiarity with antivirus software, data backup, and IT asset management.
Relevant certifications such as CompTIA A+, Network+, CCNA, or equivalent will be an advantage.
Internship, academic project, or practical experience in IT support and hardware troubleshooting is a plus.

Pay: ₹35,000.00 - ₹38,000.00 per month

Benefits:

Paid sick time

Application Question(s):

Do you have experience or practical knowledge of IT Support, hardware, software, and Windows troubleshooting?
Do you have basic knowledge of networking, including LAN, Wi-Fi, TCP/IP, DHCP, and DNS?
Are you familiar with Microsoft 365, Outlook, email configuration, and user account management?
Have you completed any IT-related internship, certification, or practical project in hardware and networking?
What is your current location, expected CTC, and notice period?

Work Location: In person