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it support jobs in Chennai, Tamil Nadu
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- HCLTechChennai, Tamil Nadu
- Provide onsite and remote technical support to end users.
- Communicate effectively with users, vendors, and internal support teams to ensure timely issue…
- View all HCLTech jobs - Chennai, Tamil Nadu jobs - Analyst jobs in Chennai, Tamil Nadu
- Salary Search: Analyst (Non-Voice) salaries in Chennai, Tamil Nadu
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- Commerzone Pallikaranai ami indiaChennai, Tamil Nadu
- Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions…
- Wipro LimitedChennai, Tamil Nadu
- Be responsible for primary user support and customer service.
- The purpose of this role is to the first point of contact for the B2B users who call Wipro Service…
- rarmatrix technologiesChennai, Tamil Nadu
- Technical Support: Responding to user tickets (via email, phone, chat) regarding IT issues, troubleshooting software, hardware, and network connectivity (LAN,…
View similar jobs with this employerHCLTechChennai, Tamil Nadu- To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT…
- HCLTechChennai, Tamil Nadu
- To ensure on-time resolution of escalations/complex incidents,as per quality norms and ensure positive customer satisfaction.
- Hapag-Lloyd AGChennai, Tamil Nadu
- User support and management of operations related challenges.
- Ï‚· Manage support tickets using ITSM tools (Jira, ServiceNow), ensuring timely.
- Hapag-Lloyd AGChennai, Tamil Nadu
- User support and management of operations related challenges.
- Ï‚· Manage support tickets using ITSM tools (Jira, ServiceNow), ensuring timely.
View similar jobs with this employerHCLTechChennai, Tamil Nadu- To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT…
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- Lambiga Resource ManagementTambaram, Chennai, Tamil Nadu
- Ticketing & Documentation: Recording, tracking, and closing IT support tickets, and documenting solutions for future reference.
- GRG POLY DYNAMICS PRIVATE LIMITEDChennai, Tamil Nadu
- * Inquiry Handling: Answer questions via email, live chat, phone, or ticketing systems.
- Problem-Solving & Troubleshooting: Diagnose issues, walk users through…
View similar jobs with this employerHCLTechChennai, Tamil Nadu- To drive continuous improvement initiatives for support processes, workflows and Identify opportunities for innovation, automation, and efficiency enhancements.
- Kemin Industries South Asia Pvt. LtdChennai, Tamil Nadu
- Setting up computers and other hardware devices.
- Meeting with the IT team to determine the sequence of operations.
- Monitoring error and stoppage messages.
- Three Ess Computer Services (I) Pvt. Ltd.Chennai, Tamil Nadu
- Installation, configuration & Troubleshooting of all types of Hardware and software application installation.
- Managing, backup & recovering User Data.
- InfoyaChennai, Tamil Nadu
- We are looking for an experienced IT Support Engineer / IT Support Analyst to provide end-to-end IT support for employees, including device provisioning,…
- HCLTechChennai, Tamil Nadu
- The Support Engineer plays a crucial role in ensuring customer satisfaction by effectively resolving technical issues and queries.
Job Post Details
Job details
Pay information not provided
Chennai, Tamil Nadu
Full job description
Job Summary
- Provide onsite and remote technical support to end users.
- Troubleshoot and resolve hardware, software, and peripheral-related issues.
- Install, configure, and maintain operating systems and business applications.
- Set up desktops, laptops, monitors, printers, and other IT equipment.
- Assist users with application access and basic technical troubleshooting.
- Coordinate with relevant IT teams for software deployment, patching, and infrastructure-related support.
- Maintain and update IT asset inventory and device records.
- Document incidents, service requests, troubleshooting steps, and resolutions.
- Ensure adherence to IT security policies, compliance requirements, and operational procedures.
Communicate effectively with users, vendors, and internal support teams to ensure timely issue resolution
Key Responsibilities
Skill Requirements
Must Have Skill
Technical Support
Good to Have Skill
Other Requirements
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