job jobs in Tamboxem, Goa

Role Overview -

Thalassa Siolim is seeking a seasoned hospitality professional to lead one of Goa’s most iconic dining and entertainment destinations. This role demands a deeply experienced individual who understands high-volume, multi-department operations and can seamlessly balance guest experience, team leadership and financial performance.

The General Manager will be responsible for overseeing end-to-end operations of a large-format restaurant. This is a leadership role that requires operational discipline, calm decision-making and a strong presence on the floor.

Key Responsibilities

Operational Leadership -

. Oversee daily operations across all departments ensuring smooth, efficient and high-quality service delivery

. Maintain consistent guest experience aligned with Thalassa’s brand standards

. Lead service during peak hours with strong floor presence and real-time decision-making. Ensure all SOPs are implemented, monitored and continuously improved

Team Management -

. Lead and supervise a large, diverse team including:

Floor Managers, Operations Manager, Captains, Stewards, Bartenders, Bar Managers, Kitchen Team, Pastry Section, Baristas, Housekeeping, Artists/Entertainment Staff, HR, Accounts, Purchase & Cashiers

. Drive accountability, discipline and team culture across departments

. Conduct regular training, performance reviews and team briefings

. Ensure strong coordination between front-of-house and back-of-house teams

Financial & Commercial Oversight -

. Take ownership of P&L performance, cost controls and profitability

. Monitor daily sales, wastage, inventory and labour costs

. Work closely with accounts and purchase teams to maintain financial discipline

. Identify opportunities to improve margins without compromising guest experience

Vendor & Supply Chain Management -

. Manage relationships with key vendors and suppliers

. Ensure timely procurement, quality control and cost efficiency

. Oversee inventory systems and prevent leakages or shortages

Compliance & Administration -

. Ensure adherence to all statutory, licensing and safety regulations

. Maintain hygiene, sanitation and audit standards across the property

. Coordinate with HR on staffing, payroll inputs and compliance

Guest Experience & Brand Standards -

. Uphold Thalassa’s reputation for exceptional hospitality

. Handle guest feedback and escalations with professionalism

. Continuously enhance the overall dining and entertainment experience

Qualifications & Experience -

. Minimum 10+ years of experience in hospitality, with significant exposure to high-volume restaurants, beach clubs, or destination venues

. Proven experience managing large teams and complex operations

. Strong understanding of restaurant financials, P&L management and cost controls

. Demonstrated ability to lead during high-pressure service environments

. Experience in Goa or similar hospitality markets is highly preferred

. Strong interpersonal, leadership and communication skills

Key Attributes -

. Calm, composed and authoritative leadership style

. Highly detail-oriented with strong operational discipline

. Hands-on approach with the ability to lead from the front

. Strong problem-solving ability and decision-making under pressure

. Deep understanding of hospitality, guest psychology and service excellence

What We’re Looking For

A leader who brings experience, stability and perspective

. Someone who has seen scale, understands people and can guide a large team with clarity and confidence while maintaining the essence of what makes Thalassa special.

Job Types: Full-time, Permanent

Pay: ₹100,000.00 - ₹150,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person