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Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…
It shall consist a maximum of 125 questions and each question shall carry 04 marks and för every wrong answer 0.80 i.e. 20% or say 1/5th mark shall be deducted.
Staff Management: Ensure that all tellers are adequately trained on the Products of the bank Ensure that all staff are trained on the process to be followed …
Migrating branch customers to use our wide range of direct banking channels for various requests Ensure that the customer query are attended to and resolve the…