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Contact Center WFM | 12 to 14 years | Bengaluru & Mumbai

Bengaluru, Karnataka
  • Support sales cycle with RFP/RFI/RFQ development.
  • Capacity Planning with accuracy using Erlang.
  • Estimating the sizing requirement based on the contact volumes…

Operations Manager - Contract Management

Bengaluru, Karnataka
  • Plan and manage projects to ensure the performance and delivery of the services within timelines and with expected quality.
  • Flexibility to work in UK-US Shift.

Commercial Manager

Bengaluru, Karnataka
  • Formulation of complete commercial framework, providing business case insights/pricing model customization from customer perspective viz.

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