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₹8,000 - ₹14,000 a month
Shift and schedule
Customer Relationship Executive
Job Summary :
We at SHRI JI IRRIGATION looking for a Customer Relationship Executive to join our office, a professional who will be responsible for managing and maintaining positive relationships with our clients, ensuring exceptional customer experiences, and addressing their queries and concerns. The role involves working in a rotational shift environment to provide round-the-clock support to our global clients.
· ➢ Maintain and update customer databases, ensuring accuracy of contact information ➢ Handling customer inquiries, complaints and requests. ➢ Ability to understand the circumstances and act accordingly. ➢ Keep customers updated regarding order details ➢ Ability to work collaboratively within a team and across departments. ➢ Servicing the client after receiving the order till the time of collection of payment.
· Ability to hold English And Hindi Conversation.
· Attention to detail and the ability to handle sensitive information with confidentiality.
· Strong problem-solving skills and ability to work independently.
We “Shri Ji Irrigation” are a Sole Proprietorship firm that is the distinguished manufacturer of high-quality and wide range of Net House, Agricultural Greenhouses,Agricultural Polyhouse, Mist Chambers,Poly houses, Fan Pad Poly house etc.
Join our team and play a vital role in enhancing customer satisfaction and loyalty through exceptional customer relationship management. Apply now to embark on an exciting journey with us!
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